Alo

Alo

(25)

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Welcome to Alo, your trusted destination for quality goods and exceptional service in Calgary. Conveniently located at CIVIC #1141, 6455 Macleod Trl SW CRU #83, we pride ourselves on providing a personalized experience for every customer who walks through our doors. At Alo, we understand your needs and continuously strive to exceed expectations, ensuring you find exactly what you’re searching for. For inquiries, feel free to reach out via email. Experience the difference that a dedicated, customer-focused team can make at Alo today. see more detail

CIVIC #1141, 6455 Macleod Trl SW CRU #83, Calgary, AB T2H 0K8, Canada +1 (587) 804-4804 alo_a12fbcb1-828a-4fc3-a657-4d3b70c4d018@digigrow.ca

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Reviews (25)

Jan Krol

Jan Krol

Google Review

(5)

Raina slayed costumer service today. I wanted the neon bubble gym accolade for my picky gf, and she called 3 stores to find the sold out size. I am so happy that I forgot how overpriced this is. Now that’s great costumer service.

8 months ago

Robert Wells

Robert Wells

Google Review

(5)

The Chinook Centre Alo is the location I visit the most. The location is great and store itself is nicely laid out, I just wish the men’s section was a little bit bigger but that’s not a big deal! The staff are awesome, I’m always greeted and asked if I need any assistance or have any questions. They are always willing to accommodate and help me to find sizes or items I am unable to find. If I’m looking for a particular item, they’re always willing to hold it for me which is a nice touch. They’ve gone so far as to have an item that was in stock in Edmonton shipped to Calgary! Unlike other stores that can sometimes be intimidating to go into, that is not the case here. Sales staff generally greet me, ask if I need help and let me shop without any pressure or hassle.

Keep it up, definitely my favorite clothing store!

1 year ago

Shobeir Sheikhi

Shobeir Sheikhi

Google Review

(5)

Always on top. I think Alo Yoga is a good sample of what fashion means. High-quality material and high level of taste and understanding of the market combined. Associates are very friendly and helpful too

1 year ago

gia jolie

gia jolie

Google Review

(4)

The customer service isn’t the greatest especially for what you pay (Chinnok mall) most of the young ladies that work there have too much attitude

Now I just buy online why go all the way there for attitude and most stock ISNT in stock

The only person that was nice was the red head guy who mostly greets you at the front all the other Asian chicks have bad attitude not worth the cost and Alo isn’t cheap by far

I’ll stick to online or just go back to lulu lemon

Edit. Went back after 2 months the staff have changed possibly or maybe they just got better but they did an outstanding job. Very polite very helpful a 10 out of 10

Thank you

1 year ago

Reza Chini

Reza Chini

Google Review

(1)

Pros:
- nice and clean store
- kind personnel

Cons:
- their alo yoga shoe has technical issues. I used it for 6 months and the interior of the shoe was considerably demolished to the extend that i could not wear the shoe. They replaced it for me in Aug 2024 and today it is un usable again and it gave me a blister. I am a professional in my 40s and using the shoe moderately for office work. Considering its price (~300$), it is absolutely a scam. Stay away!

11 months ago

‹ ›

Jan Krol

Jan Krol

Google Review

(5)

Raina slayed costumer service today. I wanted the neon bubble gym accolade for my picky gf, and she called 3 stores to find the sold out size. I am so happy that I forgot how overpriced this is. Now that’s great costumer service.

8 months ago

Robert Wells

Robert Wells

Google Review

(5)

The Chinook Centre Alo is the location I visit the most. The location is great and store itself is nicely laid out, I just wish the men’s section was a little bit bigger but that’s not a big deal! The staff are awesome, I’m always greeted and asked if I need any assistance or have any questions. They are always willing to accommodate and help me to find sizes or items I am unable to find. If I’m looking for a particular item, they’re always willing to hold it for me which is a nice touch. They’ve gone so far as to have an item that was in stock in Edmonton shipped to Calgary! Unlike other stores that can sometimes be intimidating to go into, that is not the case here. Sales staff generally greet me, ask if I need help and let me shop without any pressure or hassle.

Keep it up, definitely my favorite clothing store!

1 year ago

Shobeir Sheikhi

Shobeir Sheikhi

Google Review

(5)

Always on top. I think Alo Yoga is a good sample of what fashion means. High-quality material and high level of taste and understanding of the market combined. Associates are very friendly and helpful too

1 year ago

gia jolie

gia jolie

Google Review

(4)

The customer service isn’t the greatest especially for what you pay (Chinnok mall) most of the young ladies that work there have too much attitude

Now I just buy online why go all the way there for attitude and most stock ISNT in stock

The only person that was nice was the red head guy who mostly greets you at the front all the other Asian chicks have bad attitude not worth the cost and Alo isn’t cheap by far

I’ll stick to online or just go back to lulu lemon

Edit. Went back after 2 months the staff have changed possibly or maybe they just got better but they did an outstanding job. Very polite very helpful a 10 out of 10

Thank you

1 year ago

Reza Chini

Reza Chini

Google Review

(1)

Pros:
- nice and clean store
- kind personnel

Cons:
- their alo yoga shoe has technical issues. I used it for 6 months and the interior of the shoe was considerably demolished to the extend that i could not wear the shoe. They replaced it for me in Aug 2024 and today it is un usable again and it gave me a blister. I am a professional in my 40s and using the shoe moderately for office work. Considering its price (~300$), it is absolutely a scam. Stay away!

11 months ago

‹ ›

Frequently asked questions

Underline

Have something to know? Check here if you have any questions about us.

What types of clothing does Alo offer?

Alo specializes in high-quality yoga and activewear, including leggings, tops, and outerwear. The store also offers stylish options suitable for both workouts and casual outings, catering to a variety of tastes and preferences.

How is the customer service at Alo?

Customer service at Alo is generally praised for being attentive and accommodating. Many customers have reported positive experiences, with staff willing to assist in finding specific items and sizes, creating a welcoming shopping environment.

What should I do if I have an issue with a product purchased at Alo?

In case of product issues, customers are encouraged to reach out to Alo's customer service. The store has a reputation for addressing concerns promptly, including product exchanges and replacements when necessary.

Are there any promotions or discounts available at Alo?

Alo occasionally offers promotions and discounts, particularly during seasonal sales or special events. It's advisable to sign up for their newsletter or check the website for the latest offers.

How can I contact Alo for inquiries?

Customers can contact Alo via email for any inquiries. The store is committed to providing prompt responses to questions regarding products, services, or store policies.

Is there a return policy at Alo?

Alo has a return policy that allows customers to return unworn and unused items within a specified timeframe. Details of the return process can be obtained by contacting customer service or checking their website.

What are the store hours for Alo?

Alo's store hours may vary, but typically they are open from 10 AM to 9 PM, Monday through Saturday, and 11 AM to 6 PM on Sundays. It is recommended to verify the hours before visiting.

Does Alo offer gift cards?

Yes, Alo offers gift cards that can be purchased in-store or online. This is a great option for customers looking to give the gift of quality activewear to friends or family.

Is parking available at the Alo store location?

Yes, there is parking available at Alo's store location. Customers can easily access the store with convenient parking options nearby.

What makes Alo different from other clothing stores?

Alo stands out due to its focus on high-quality materials and stylish designs, combined with exceptional customer service. Reviews highlight the personalized shopping experience and knowledgeable staff as significant advantages.

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