Nailz 2 U in Forest heights NW Edmonton

Services/Products

Nail Salon

French Manicure

Nailz 2 U

$100

Unverified Business

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Nailz 2 U

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Reviews (144)

Amazing services. More than satisfied. Just moved to this area and tried them for the first time. The shellac manicure was so good got a pedicude done aswell. Must visit and the employees are the sweetest. So calm and respectful. Had a great experience.

1 year ago

Morgan L.R.

Google Review

(5)

Lovely Salon ! I came in with nasty, grown out nails & Vivian was such an Angel ! She gave me the cutest new set, checked in with me throughout the whole process to make sure I was happy with the nails & she was so kind and funny. 10/10 recommend & will be returning !

5 years ago

Toni Strang

Google Review

(4)

Great job with my nails every time. Lots of colour selections & everyone is very friendly. They offer coffee water or tea with their services as well.

My only complaint is the lack of communication with pricing. If there is an additional cost, then that should be communicated along the way. Ie. I had 4 colours, no designs, I wasn’t told it would cost $5 extra for a 4th colour (3 or less no charge). Then, I had two nails missing that needed tips, I was not told that would be an additional $5. Mine or which I was aware of nor was it on their brochure / list of prices. I should be told what I will be charged prior to.

12 months ago

S T

Google Review

(3)

I got an acrylic full set with shellac done. It’s a very clean, organized, and professional place! They provide thorough care. I am not in love with my nails, but they are not awful. They seem a bit chunky, not a huge fan of the shape. Very hardworking employees. Not sure if I will come here again.

Came back to edit my review because my nails are actually super ugly, definitely would not come here again. The shape is ugly, it’s uneven, and super duper chunky

2 years ago

Courtney D

Google Review

(1)

I booked an appointment for a mani/pedi with the shellac polish on just my hands (I said this on the phone). When I got there the lady was a little annoyed by the fact that I wanted to use my own polish on my toes (which is why I said when I booked it would be regular polish).

Anyways this was the fastest pedicure ever. I asked her to cut my nails as short as possible, she did not. My cuticles were not completely cleaned up. Same with my manicure, my cuticles were a mess when I left.

I went with the shellac for my nails because I was going on a trip and I knew regular polish wouldn’t last a day. Turns out this wasn’t any better. This didn’t even last a week. The polish cracked down the middle somehow.
I ended up going on my trip and noticing my nails getting worse each day, but thinking ok I’ll deal with it when I get back home.

Once I get back home I reach out by phone to ask if there is anything they can do. Basically in the phone I was told to bad you should’ve called sooner. I asked to speak to the manager, I was told to send an email.

The email exchange was that again I didn’t take the time out of my vacation to call/email them that my nails were ruined. Since it was 4 days over their “policy” they would not give me a refund and would only remove the polish on the chipped finger. Which was 8 out of 10.

I was also told that I should’ve gone with acrylics if I wanted something that would last longer. I paid $85, it didn’t even last a week. My pedicure also chipped and looked like crap. Your nail tech that took off the polish said something completely different.
If I wanted acrylics I would’ve asked for them.

The owner wouldn’t even speak to me in person. I used to go here often to get my nails done but now after this I won’t return.

Keep ripping customers off, you’ve gotta pay off the X5.

Edit: the “resolution” from the owner was to blame me for not contacting them while I was on vacation so they would not refund me or fix the problem with my nails. They would only remove the polish on the nails that were damaged. Which ended up being all of them.

No you did not resolve this concern. Your customer service is even worse.

2 years ago

‹ ›

Bhavika Chauhan

Google Review

(5)

1 year ago

Morgan L.R.

Google Review

(5)

5 years ago

Toni Strang

Google Review

(4)

12 months ago

S T

Google Review

(3)

2 years ago

Courtney D

Google Review

(1)

2 years ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What services does Nailz 2 U offer in Forest Heights?

Nailz 2 U provides a full range of nail care services in Forest Heights, Edmonton, including classic and gel manicures, pedicures, acrylics, dip powders, and specialized nail art. The salon emphasizes meticulous cuticle care, precise shaping, and long-lasting finishes, with options ranging from quick polish changes to elaborate custom designs. Clients can choose spa treatments, moisturizers, and nourishing treatments to maintain healthy nails. Regulars appreciate the friendly atmosphere and personalized attention that aligns with each style and lifestyle.

Does Nailz 2 U offer acrylics and shellac, and what should customers know about them?

Acrylics and shellac are among the premier options at Nailz 2 U. The salon also provides gel finishes and standard manicures to suit different needs. Clients are encouraged to discuss desired durability and color before service, as some reviews note pricing varies with materials and choices. A clear estimate helps prevent surprises. A commitment to quality is paired with experienced technicians who shape, file, and finish meticulously for durable, salon-grade results.

How is customer service at Nailz 2 U, according to clients?

Customer service is described as friendly, attentive, and hardworking, with staff who check in during sessions to ensure satisfaction. The salon is praised for cleanliness and professionalism, contributing to a positive experience for many guests. Some reviews highlight a need for more proactive pricing communication and clearer policies regarding charges and refunds. Overall, the experience typically emphasizes respectful interactions, thorough nail care, and a welcoming environment, with management showing willingness to address concerns when they arise.

What nail art options and customization does Nailz 2 U offer?

Nailz 2 U specializes in personalized nail art, ranging from seasonal patterns to intricate designs and custom motifs. Clients can choose multiple colors, decals, and textures, with technicians providing design consultations to match style and skin tone. The service list covers basic art upgrades to full sculpted art on long nails, ensuring that creative ideas become durable, long-lasting finishes. Reviews indicate a strong emphasis on matching individual preferences and delivering polished, eye-catching results.

What should first-time clients know before visiting Nailz 2 U in Forest Heights?

New clients are encouraged to book in advance at Nailz 2 U, located at 8113 106 Ave NW in Edmonton, serving nearby areas including Stony Plain. The salon welcomes guests seeking quick polish changes or elaborate nail art. Visitors can expect a clean, organized space with comfortable amenities, such as complimentary coffee, tea, or water during services. Arriving a few minutes early helps with check-in and choosing preferred colors and designs.

How does Nailz 2 U handle pricing, estimates, and potential refunds?

Pricing at Nailz 2 U can vary by service type, materials, and color choices, with reports noting separate charges for additional colors or extensions. The recommended approach is to obtain a clear estimate before starting work and confirm any potential add-ons. Inquiries about refunds or policy considerations are typically handled by the management team, with emphasis on customer satisfaction. Transparent communication and documenting agreed prices before execution help prevent misunderstandings after service completion.

How long do typical Nailz 2 U appointments take?

Appointment durations vary by service, but typical manicures with gel finishes take about 45 to 75 minutes, while longer sessions for acrylics or intricate nail art may extend to 90 minutes or more. The salon recommends arriving a few minutes early for color selection and design consultations. Busy periods can affect wait times; booking in advance helps secure preferred technicians and allocated time windows.

Does Nailz 2 U serve clients from Stony Plain and the surrounding area?

Yes, Nailz 2 U is convenient for residents beyond Forest Heights, extending services to Stony Plain and nearby communities. The Edmonton location at 8113 106 Ave NW positions the salon as a practical option for travelers seeking quality nail care and design work. Regulars from neighboring neighborhoods appreciate the accessible hours and consistent results, making Nailz 2 U a recommended choice for both quick appointments and full nail sessions.

What sets Nailz 2 U apart in the Forest Heights Edmonton area?

Several factors distinguish Nailz 2 U, including focus on personalized nail care, a clean, organized environment, and a commitment to long-lasting results. The salon balances modern techniques with classic manicures, offering customization from color to art. The staff's dedication to customer satisfaction is echoed in the variety of positive reviews and the willingness to address concerns about pricing or policies, underscoring a service-oriented approach within the local community.

How can potential clients contact or book an appointment at Nailz 2 U?

Potential clients can reach Nailz 2 U by phone, visit the Edmonton location in Forest Heights, or inquire at the front desk about available slots. Booking in advance is encouraged to secure preferred technicians and service windows. The salon location at 8113 106 Ave NW serves Stony Plain and surrounding districts, with a focus on convenient scheduling, clear consultations, and a welcoming, professional environment for first-time and returning guests.