True Balance Medical Spa - Spruce Grove in Spruce Grove - Gomystyle | Discover & Book Beauty and Wellness Services Near You

Services/Products

Massage Parlour

Deep Tissue Massage

True Balance Medical Spa - Spruce Grove

$60

Unverified Business

Hot Stone Massage

True Balance Medical Spa - Spruce Grove

$90

Unverified Business

Aromatherapy Massage

True Balance Medical Spa - Spruce Grove

$75

Unverified Business

Swedish Massage

True Balance Medical Spa - Spruce Grove

$70

Unverified Business

Pregnancy Massage

True Balance Medical Spa - Spruce Grove

$85

Unverified Business

Classic Massage

True Balance Medical Spa - Spruce Grove

$100

Unverified Business

Therapeutic Massage

True Balance Medical Spa - Spruce Grove

$100

Unverified Business

Reflexology

True Balance Medical Spa - Spruce Grove

$100

Unverified Business

Sports Massage

True Balance Medical Spa - Spruce Grove

$100

Unverified Business

Trigger-Point-Therapy

True Balance Medical Spa - Spruce Grove

$100

Unverified Business

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True Balance Medical Spa - Spruce Grove

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Reviews (161)

Natasha really to the time to understand my concerns. She explained every step through this facial and what the benefits would be from each treatment. Her follow up is astounding and you feel taken care of start to finish!

12 months ago

Trina Merkel

Google Review

(5)

Natasha was amazing! Had dermaplaning and a peel done and my face feels fresh and new. She recommended a product to help with some redness and it’s been wonderful! I will be back!

12 months ago

Sandra Polska

Google Review

(5)

Natasha gave me an amazing facial ! She’s so friendly and knowledgeable. I highly recommend her for facials! I felt relaxed and comfortable

12 months ago

Sarah Buller

Google Review

(1)

The company recently has gotten rid of their massage services. I bought a gift card in October specifically for my husband to get a massage with them. Recently, my husband attempted to book a massage and we were told they were no longer going to do massages. We were offered a last massage for May 30. My husband was needing the massage sooner as he's having lots of pain. They are a business and if they want to stop their massage part of the business, that's their choice, I totally get that. What I'm really not happy about is the fact that they won't do anything about it. We asked if they could return the gift card due to no longer offering the service the gift card was bought for and they refused. Could we go to the St. Albert or Sherwood park location? Yes we could. Do we want to drive all the way into the city for a relaxing massage and have to drive all the way back? No. Where's the convience in that or the relaxation? Why purchase a gift card from them if they will just get rid of the service you initially bought the gift card for? Sure, today it's massage they get rid of but what's next?
I'm just very disappointed in their customer service and their choice to get rid of their services.
I do not recommend buying gift cards from this company. Very unfortunate.

1 year ago

LocoMotives Farm6

Google Review

(1)

If your a man looking for TRT, Run away from this clinic. The damage done to my body the unresponsiveness. I had to contact a competent TRT clinic to explain what they did wrong and help me. This is a vitamin house for women they know nothing about testosterone therapy and they will hurt you.

10 months ago

‹ ›

Jenny Frederick

Google Review

(5)

12 months ago

Trina Merkel

Google Review

(5)

Natasha was amazing! Had dermaplaning and a peel done and my face feels fresh and new. She recommended a product to help with some redness and it’s been wonderful! I will be back!

12 months ago

Sandra Polska

Google Review

(5)

Natasha gave me an amazing facial ! She’s so friendly and knowledgeable. I highly recommend her for facials! I felt relaxed and comfortable

12 months ago

Sarah Buller

Google Review

(1)

1 year ago

LocoMotives Farm6

Google Review

(1)

10 months ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What massage services does True Balance Medical Spa – Spruce Grove offer?

True Balance Medical Spa – Spruce Grove offers a range of relaxation-focused massage therapies designed to ease tension and promote well-being. Treatments blend advanced techniques with a calming environment. Services are described as soothing, with a focus on individualized comfort and effective results. Location in Spruce Grove is highlighted for accessibility, and reviews indicate that massage options may evolve over time. Prospective clients are encouraged to confirm current offerings when booking.

How does True Balance handle gift cards if a service changes or is unavailable?

Gift cards issued for specific services may require review when offerings shift. Reports indicate instances where massage availability changed, prompting customers to seek alternatives or refunds. The management guidance emphasizes clear communication about current options and policy details at the time of purchase. Prospective buyers are advised to contact the spa directly to understand valid redemptions, replacements, or refunds, ensuring expectations align with the revised service menu.

What facial and dermaplaning options are offered and who administers them?

Facials and dermaplaning are performed by trained skincare specialists, including noted practitioners praised for technique and aftercare. Natasha, in particular, is highlighted for creating refreshing experiences, explaining treatment benefits, and recommending follow-up products. The spa emphasizes comfortable, personalized sessions that address redness, texture, and brightness. Clients can expect a detailed consultation, professional placement of tools, and careful aftercare guidance to support continued results beyond the appointment.

Does True Balance offer TRT or men's health services here?

Testosterone-related therapies are not described as primary offerings at this spa. The reviews note concerns about unrelated medical services, but the establishment focuses on wellness, beauty treatments, and massage experiences. Men seeking hormonal or TRT care are advised to consult qualified medical providers elsewhere. The team directs clients to validate service scope before booking, ensuring alignment with professional standards and safety guidelines.

How can new clients book an appointment and receive skincare recommendations?

New clients can book through the spa's front desk or official channels, with scheduling support provided by trained staff. A preliminary skincare assessment helps tailor treatments to skin type, concerns, and comfort level. Reviews indicate attentive follow-up and product recommendations post-treatment. Clients are encouraged to ask about facial options, suitable products, and any sensitivities to ensure a personalized plan and measurable improvements across sessions.

What makes the experience at True Balance Medical Spa – Spruce Grove unique?

The spa emphasizes a calming environment combined with skilled therapists and evidence-based techniques. Clients report relaxing sessions, friendly staff, and clear explanations of procedures and expectations. The approach blends modern wellness modalities with traditional care, aiming for balance between relaxation and results. The practice highlights client comfort, thorough aftercare, and continuity of care across visits, contributing to a consistent, reassuring experience for residents seeking holistic beauty and well-being.

Are there safety and quality measures for massages and skincare services?

Compliance with safety standards is a priority, with licensed operators, clean facilities, and sanitized tools. Therapists follow hygiene protocols and customized treatment plans to minimize irritation and discomfort. The spa communicates any contraindications before sessions and maintains documentation for follow-ups. Clients can expect thorough pre-treatment consultations, consent confirmation, and post-treatment guidelines intended to maximize comfort, safety, and overall satisfaction, supported by reviews noting attention to detail.

Which areas does the spa serve, and where is it located?

Located in Spruce Grove, AB, the clinic serves clients from nearby communities such as Stony Plain and beyond, seeking accessible wellness and beauty services. The facility combines a convenient address with flexible appointment options and personalized care. The staff prioritizes a welcoming environment, aiming to reduce travel burden while delivering consistent results across sessions. Prospective guests are encouraged to verify current hours and service availability before visiting.

What skincare options and dermaplaning experiences are highlighted by clients?

Reviews highlight dermaplaning and facials as standout offerings, with clients praising refreshed complexions, gentleness, and clear post-treatment suggestions. Natasha is repeatedly cited for expertise, friendly demeanor, and helpful product recommendations. The spa emphasizes personalized consultations to select products that soothe redness and improve texture. Repeat visits reflect satisfaction with results, comfortable atmospheres, and continuity of care, reinforcing the spa's reputation for attentive, evidence-based skincare experiences.

How is client feedback used to improve services at the spa?

Client feedback informs ongoing service refinement, with reviews guiding staff training, treatment selection, and follow-up practices. The spa monitors trends in satisfaction and communicates policy changes promptly to avoid confusion. By incorporating customer insights, the facility aims to enhance comfort, effectiveness, and overall value. Regular follow-ups and curiosity-driven adjustments demonstrate commitment to evolving care that aligns with client needs and expectations.