True Balance Medical Spa - Spruce Grove

Natasha really to the time to understand my concerns. She explained every step through this facial and what the benefits would be from each treatment. Her follow up is astounding and you feel taken care of start to finish!

Natasha was amazing! Had dermaplaning and a peel done and my face feels fresh and new. She recommended a product to help with some redness and it’s been wonderful! I will be back!

Natasha gave me an amazing facial ! She’s so friendly and knowledgeable. I highly recommend her for facials! I felt relaxed and comfortable

The company recently has gotten rid of their massage services. I bought a gift card in October specifically for my husband to get a massage with them. Recently, my husband attempted to book a massage and we were told they were no longer going to do massages. We were offered a last massage for May 30. My husband was needing the massage sooner as he's having lots of pain. They are a business and if they want to stop their massage part of the business, that's their choice, I totally get that. What I'm really not happy about is the fact that they won't do anything about it. We asked if they could return the gift card due to no longer offering the service the gift card was bought for and they refused. Could we go to the St. Albert or Sherwood park location? Yes we could. Do we want to drive all the way into the city for a relaxing massage and have to drive all the way back? No. Where's the convience in that or the relaxation? Why purchase a gift card from them if they will just get rid of the service you initially bought the gift card for? Sure, today it's massage they get rid of but what's next?
I'm just very disappointed in their customer service and their choice to get rid of their services.
I do not recommend buying gift cards from this company. Very unfortunate.

If your a man looking for TRT, Run away from this clinic. The damage done to my body the unresponsiveness. I had to contact a competent TRT clinic to explain what they did wrong and help me. This is a vitamin house for women they know nothing about testosterone therapy and they will hurt you.