I’ve been going to Massage Heights Brewery for over 5 years, and overall, it’s been a consistently great experience. The front-of-house team has always been pleasant, professional, and welcoming. I really appreciate the reminder system — it’s a small thing that makes a big difference. The rooms are clean, calming, and comfortable.
I’ve been seeing Joseph for years, and he’s truly one of the best RMTs I’ve ever had — attentive, skilled, and consistent. I also recently saw Adam and would highly recommend him as well. Both provide excellent care and leave me feeling relaxed and rejuvenated.
I’ve also found the membership program really valuable. I love having a monthly massage to look forward to, and I’ve never had issues with billing or being pressured into anything. I've also put my membership on hold when needed — they’ve always been accommodating and respectful of my needs.
The only ongoing frustration I’ve had has been around the actual hands-on time during a "60-minute massage." I’ve pointed out several times that it’s misleading to advertise 60 minutes when the hands-on time is closer to 50, and I didn’t feel I ever got a clear or satisfactory answer. That said, I’ve noticed they now include more of a disclaimer about how that time includes consultation or wrap-up, which I still don’t fully agree with, but I do appreciate the effort to improve transparency.
All that considered, I still highly recommend this location for its quality service, clean space, and skilled RMTs. Joseph and Adam in particular are both excellent practitioners who clearly care about their clients’ well-being.
1 year ago