Vo's Nails in Downtown NW Edmonton

Services/Products

Nail Salon

French Manicure

Vo's Nails

$100

Unverified Business

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Reviews (170)

Den did an OUTSTANDING job on my nails. She is incredibly funny & polite. Made me feel super relaxed, and she did such an amazing job for a fill. She built the sides of my nails up just right because I can tend to be hard on them. She took her time to get it right & good art takes time!! 1000% will be going back :)

1 year ago

BK WF

Google Review

(5)

I recently returned after a few months and had a fantastic experience. Tina and Hanna did an excellent job on my manicure and pedicure with shellac/gel nails, they were detailed, thorough, and made everything look so clean and polished.

I’ve also been helped by Flora and Laura in the past, and they’ve both provided exceptional service and were incredibly kind. Highly recommend all of them!

7 months ago

XAUOX

Google Review

(1)

Visited Edmonton and had an amazing pedicure but unfortunately the worst acrylic nail experience I have ever had, and it was with Jenny the acrylic nail tech for hands.

Within just four days of returning to my hometown, the French tips and polish on my thumbs and middle fingers started peeling. Jenny rushed through the process, painting over my skin and barely speaking to me except when I asked to change the shade of the neutral color. She seemed irritated by the request and used what felt like low-quality polish.

In comparison, my sister’s nail tech was kind, meticulous, and professional. Her nails were perfectly shaped, filed, and painted. Meanwhile, I was left with uneven square nails even though I asked for skinny rectangles. There were visible bubbles, polish painted past the nail bed, and staining around the cuticles and inner nail from poor technique. Jenny never cleaned or pushed back my cuticles, did not properly apply the top coat, and failed to remove the previous polish before repainting. My hands had dust and leftover polish when she finished, and I had to ask her just to wipe them.

She never greeted me or made me feel welcome. The only time we interacted was when I spoke first, and she gave off a dismissive attitude when I brought up concerns about the polish on my thumbs. I left feeling completely overlooked and disrespected. It honestly made me wonder if she simply did not like me. I paid $289 plus a tip, totaling over $300, for work that felt careless and unprofessional. I left feeling really sad because a student nail tech could have done a better job and shown more care.

Everyone else at the salon was lovely, but I would not return if Jenny is there. It felt like I got the bare minimum while others received real attention and quality service.

9 months ago

Zie Enodrave

Google Review

(1)

I recently had my acrylic nails removed at this salon, and unfortunately, it was a disappointing experience. The nail technician didn't seem to care much about the condition of my nails and as a result, my original nails were damaged. This was especially disheartening because I had enjoyed their services during my previous visits. However, during my fourth visit, which was solely for acrylic nail removal to give my nails a break, the experience was far from satisfactory.
In the past, I've had acrylic nail removal done here, and it was done well by another technician who took proper care. However, this time, the removal process was not handled with the same level of care. Despite expressing my concerns to the technician who performed the removal, I don't think she fully understood my issue. Eventually, I was able to speak to either the manager or the owner, who was apologetic about the damage to my nails.
The manager generously offered to apply a nail strengthener and waived the fee for the service, which I appreciated. However, the overall experience was still very disappointing. I didn't expect my nails to be in such poor condition after the removal. I had hoped for better care and attention to detail for every customer's nails at this salon. While I understand that some damage to nails can occur during services like this, the extent of damage done to my nails was unacceptable. I believe that being more careful in the future would go a long way in ensuring customer satisfaction. I’m not sure if I'll return to this salon for nail services due to this negative experience.

2 years ago

Mehwish Mehmood

Google Review

(1)

I went in to get waxing done, and unfortunately, it was a very disappointing experience. The lady who did my wax was rough and careless I ended up with bruises on my legs. On top of that, she left a lot of hair behind and still told me the job was finished. I definitely would not recommend going here for waxing.

7 months ago

‹ ›

Desiree Bergen

Google Review

(5)

1 year ago

BK WF

Google Review

(5)

7 months ago

XAUOX

Google Review

(1)

9 months ago

Zie Enodrave

Google Review

(1)

2 years ago

Mehwish Mehmood

Google Review

(1)

7 months ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What types of nail services are available at Vo's Nails?

Vo's Nails offers a full range of nail services designed to enhance style and durability, including manicures, pedicures, gel/shellac nails, acrylics, and creative nail art. Maintenance and removal services are also available, with attention to shaping, buffing, and cuticle care. Reviews highlight the salon's ability to deliver simple, clean looks as well as intricate designs, with many clients returning for recurring fills and fresh art. The downtown Edmonton location supports flexible scheduling for busy lives.

How does Vo's Nails maintain cleanliness and hygiene?

Hygiene and cleanliness are emphasized by the salon, with emphasis echoed in client feedback about meticulous care and sanitary practices. The staff team includes technicians praised for thorough prep, sanitization, and careful application, contributing to a calm, professional experience. In local reviews, guests consistently note tidy workspaces and polished finishes after every appointment, reinforcing confidence in safety standards while enjoying detailed manicures, pedicures, and nail art in a Downtown Edmonton setting.

Can customers expect customized nail designs?

Customers looking for customized nail designs can expect attentive service and collaboration with technicians. Reviews document elegant shellac and gel work, precise shaping, and unique art that reflects individual tastes. One client described a manicure with dedicated attention to art that required time, illustrating the salon's willingness to invest in high-quality results. The result is a portfolio of looks ranging from clean, classic nails to bold, personalized graphics, delivered in a welcoming Downtown Edmonton environment.

What should customers know about the experience with different nail technicians?

Experience with individual technicians can vary, though the salon maintains a track record of responsive service. A negative experience with one nail tech was addressed by management, including a formal apology and a waiver for a service, illustrating a willingness to make things right. Reviews also point to accommodating adjustments, shade changes, and ongoing support from leadership, suggesting that the salon prioritizes customer satisfaction even when issues arise during a session.

Is Vo's Nails located in Downtown Edmonton, and how easy is it to book?

Vo's Nails sits in Downtown Edmonton at 10120 109 St NW, attracting clients from Stony Plain and across the city. The location is accessible for routines in the downtown corridor, with flexible appointment options described in the business’s communications. Registration and scheduling can typically be completed by phone or online, making it convenient for busy professionals to secure a time that fits a tight schedule.

What is the pricing like at Vo's Nails?

Pricing at Vo's Nails varies by service and technician, with perceptions of value tied to the complexity of nail art and materials used. One client’s experience included a high-ticket acrylic and French polish, illustrating that premium work can carry higher costs. The salon’s flexible approach allows for discussing price options, service upgrades, and potential adjustments before proceeding, helping clients balance budget expectations with desired outcomes in a downtown Edmonton setting.

Do technicians accommodate specific style or shade requests?

Staff selection supports client requests for specific styles or shades. In the reviews, clients describe successful shade changes and custom choices during manicure sessions, with technicians listening to preferences and executing patterns, textures, or color schemes. This collaborative approach contributes to a satisfying result, whether the goal is a subtle daily look or bold art. The Downtown Edmonton location provides a convenient space to discuss color options before the appointment begins.

How does Vo's Nails handle service concerns or complaints?

Service concerns are addressed through management oversight and direct communication with clients. A reviewed incident involved an apology from leadership and a waiver for a service after a dissatisfaction event, underscoring a commitment to accountability. The salon also notes ongoing support from staff when adjustments are needed, and a focus on ensuring that all guests leave with improved nails and a positive impression, even when issues arise during a session.

What is the typical duration for a manicure or pedicure session?

Typical appointment durations vary by service type and styling requests. Standard manicures and pedicures commonly fit within a single session, while detailed nail art or complex designs may require additional time. Clients are encouraged to discuss timing at booking to ensure that the expected finish aligns with personal schedules. The Downtown Edmonton studio, near public transit routes, often accommodates follow-up appointments for fills, design refreshes, or maintenance.

What have other customers said about Vo's Nails overall?

Customer feedback at Vo's Nails reflects a mix of highly positive experiences and occasional concerns, illustrating a broad appeal. Clients frequently praise technicians such as Tina and Hanna for detailed, thorough work and clean, polished results, while noting that consistency can vary by technician. Overall impressions highlight a friendly atmosphere, a focus on hygiene, and convenient downtown access, with active management involvement to address issues and ensure a positive takeaway after each visit.