Q-Nails-Heritage Valley Town Centre in Heritage valley town centre area SW Edmonton

Services/Products

Nail Salon

Classic Manicure

Q-Nails-Heritage Valley Town Centre

$25

Unverified Business

Gel Manicure

Q-Nails-Heritage Valley Town Centre

$45

Unverified Business

Deluxe Pedicure

Q-Nails-Heritage Valley Town Centre

$60

Unverified Business

Manicure

Q-Nails-Heritage Valley Town Centre

$100

Unverified Business

Gel Nails

Q-Nails-Heritage Valley Town Centre

$100

Unverified Business

Acrylic Nails

Q-Nails-Heritage Valley Town Centre

$100

Unverified Business

Pedicure

Q-Nails-Heritage Valley Town Centre

$100

Unverified Business

Gel Pedicure

Q-Nails-Heritage Valley Town Centre

$100

Unverified Business

Dip Powder Nails

Q-Nails-Heritage Valley Town Centre

$100

Unverified Business

French Manicure

Q-Nails-Heritage Valley Town Centre

$100

Unverified Business

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Q-Nails-Heritage Valley Town Centre

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Reviews (392)

Kayleigh W

Google Review

(5)

Tessy did an amazing job on my nails! They were exactly like the inspo pic I provided, thank you so much!

8 months ago

I just moved to the area and needed a new nail place. I walked in and I was greeted with a beautiful smile from Megan. She took her time helping me pick my nails color and shape. . I found my new nail technician. Love my nails

11 months ago

Hanna Naderi

Google Review

(3)

They do an amazing job every single time but there seems to be a bit of trouble in the scheduling area. My mom and I booked online for 2pm. We booked under her name, but I was scheduled for a shellac removal and shellac manicure at 2pm with Eva. She booked for a pedicure at 2pm with Mia. My mom got set up for her pedicure with only a small delay, but I waited almost an hour and ended up having my manicure done by Olivia rather than Eva. Olivia did a beaitoful job with my nails though I love them. Last time I came for an appointment I was with my friend and there was a big delay then too. The work they do is very well done and they have great attention to detail, but I'm not sure if they double book their schedule or of online appointment bookings aren't going through. If you plan on booking an appointment be prepared to wait a good bit past the scheduled time. Otherwise, the work itself is great.

9 months ago

Anupreet kaur

Google Review

(1)

Extremely poor services, I told the girl so many times but she still continued to grind my nails. Now all my nails are broken and damaged. She just took the entire upper layer of my nails and broke it from corners. It’s so painful now when it get stuck with something. She was least bothered. I am just waiting for it to grow.
As per the owner’s respond adding the receipt photo, which proves the address 2728 James Mowatt Trail SW. I politely said thank you , paid the amount and left with a disappointment.

2 years ago

Dee S

Google Review

(1)

I used to go here regularly and then I personally stopped getting my nails done altogether two years ago. Last night I decided to treat myself and get my nails done. My technician was Olivia.
I stated very clearly I want square oval Nails and I want acrylic with a white acrylic plastic tip. NONE of that happened! I have very sharp square nails
Even on their booking site, it states the service is $50 so not only did I not end up with the type of acrylic nail with the white plastic tip I wanted applied, which I even stopped the girl from applying the clear one and she said no, no no don’t worry.
On top of that while filing the Nails she aggressively filed my physical finger so badly that not only was it bleeding but today the next morning it’s swollen and possibly infected. As someone who is on a computer all day I can barely type on that finger now!
But if you look on their booking app, it states a full set of acrylics are $50 so tell me how it is when I cash out with them that bill comes to $73 and they’re still expecting a tip For not only injuring me but not providing any of the service that I literally made very clear I wanted and also stated stop.
All I want the white applied plastic tip and she says no no no don’t worry about it. I want my money back. Like a response to a review After I tried to stop a technician saying no that’s not what I want and me having to correct her a few times to her injuring me it’s not good enough. I want my full money back. I Do not want a discount. I do not want an apology because of a paying customer pays almost $100 the total which is half of even what your website states you’re paying for the booking it’s unacceptable and if a customer states they know what they want this and your technician says no no no don’t worry about it. It’s unacceptable, and if your technician injured somebody causing blood, it is also unacceptable. Those nail files are not cleaned between people.
I really did used to love going to this location when I got my nails done and this experience will make sure I do not.
And if that nail technician comes back saying oh, I applied the white tip with gel making my price go up $20, I literally stated I wanted the white plastic tip. I don’t know how much more clear that could’ve been so my price should not have gone up. Iam so beyond disappointed and unhappy with the whole experience. Even on the length I had to tell her three times it’s too long, did she listen no until finally I said stop make it shorter.
But even the fact that this service with a tip was well over $40 more than that website states a full set of acrylic nails is, that’s just stealing people’s money. It’s disgusting.

11 months ago

‹ ›

Kayleigh W

Google Review

(5)

Tessy did an amazing job on my nails! They were exactly like the inspo pic I provided, thank you so much!

8 months ago

SMA SMA

Google Review

(5)

11 months ago

Hanna Naderi

Google Review

(3)

9 months ago

Anupreet kaur

Google Review

(1)

2 years ago

Dee S

Google Review

(1)

11 months ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

How reliable are appointments at Q-Nails-Heritage Valley Town Centre?

Q-Nails-Heritage Valley Town Centre strives to honor scheduled times, but reviews indicate occasional scheduling mix-ups and longer wait times due to double bookings. The salon emphasizes confirming your appointment details and the desired service at check-in, and arriving a few minutes early. While guests frequently praise the quality of nail work, customers should anticipate the possibility of minor delays during peak periods and when changes occur on the booking platform.

What nail services are available at this location?

Q-Nails-Heritage Valley Town Centre offers a full range of nail services typically found at a modern nail salon, including classic manicures, pedicures, acrylics, gels, shellac, and deluxe spa treatments. Clients can choose shapes such as square, oval, and almond, request modern nail art, and add tips or extensions. The team tailors each service to personal style, with technicians noted for attention to detail and quality results in reviews from the Heritage Valley area.

How is pricing handled and what should you expect at checkout?

Pricing at Q-Nails-Heritage Valley Town Centre can vary by service, product, and any add-ons requested, with online estimates sometimes differing from the final invoice. Reviewers have reported disparities between quoted prices and what is charged at checkout, especially for specialty tips or upgrades. Prospective guests are advised to confirm the exact service requested, verify the current price list, and ask for a breakdown before payment to avoid surprises.

Is the salon clean and safe for guests?

Cleanliness and safety are important considerations for guests at Q-Nails-Heritage Valley Town Centre. While some reviews praise a clean environment, others report concerns about tool hygiene and routine sanitization. The salon states a commitment to professional hygiene, yet prospective clients should independently verify sterilization practices, request fresh implements, and discuss any sanitary questions with staff before service to ensure comfort and peace of mind.

Who are the technicians and what should you know about their experience?

Q-Nails-Heritage Valley Town Centre features a team of experienced technicians noted by clients for skill and attention to detail. Reviews highlight professionals such as Tessy, Megan, Eva, and Olivia for personalized service, consistent results, and careful shaping. While individual experiences vary, the general consensus points to capable staff who can execute complex nail designs, ensure proper shape, and maintain a calm, customer-focused atmosphere during visits.

What should you do if there is a scheduling mix-up or long wait?

When scheduling conflicts occur at Q-Nails-Heritage Valley Town Centre, customers are advised to speak with the on-site staff or request a manager to review the booking. Practical steps include confirming the exact service, noting the scheduled time, and asking for a revised ETA. To reduce delays, consider arriving a few minutes early, booking ahead during peak times, and tolerating minor waits when highly requested stylists are available.

What is the policy if the service doesn't meet expectations?

Q-Nails-Heritage Valley Town Centre aims to address dissatisfaction by offering corrections or adjustments when a service does not meet expectations. Customers should communicate concerns before leaving the chair and request an appropriate remedy, such as a complimentary fix or redesign if possible. While refunds are not guaranteed, management generally strives for fair resolution, with policies often reviewed case-by-case to sustain client trust and satisfaction.

Is online booking available and is it reliable?

Online booking is available at Q-Nails-Heritage Valley Town Centre, offering convenient access to appointments across the week. Some patrons report occasional double bookings or alignment issues between the booking portal and in-store schedules, which can lead to delays. To minimize problems, users are encouraged to call ahead for confirmation, especially during busy periods, and to review the service plan with the stylist before checkout.

What changes has the salon made recently to improve service?

Recent feedback has prompted Q-Nails-Heritage Valley Town Centre to focus on booking accuracy, clearer service descriptions, and enhanced hygiene protocols. Management has accordingly implemented more explicit appointment summaries, expanded staff communication, and reinforced sanitation practices between clients. Guests can expect ongoing updates as the team emphasizes quality care, consistency, and a reliable experience, with staff readily addressing questions about timing, pricing, and safety during visits.

What makes Q-Nails-Heritage Valley Town Centre unique in Heritage Valley?

Q-Nails-Heritage Valley Town Centre stands out in the Heritage Valley area for its dedicated nail specialists, personalized service, and commitment to delivering high-quality manicures and pedicures in a welcoming atmosphere. Located at 2728 James Mowatt Trail SW, Edmonton, the salon focuses on style versatility, precise shaping, and consistent results. Clients frequently cite attentive staff, flexible appointment options, and a relaxing experience that aligns with trends while accommodating classic preferences.