Natalie’s NAIL SPA in Victoria

Services/Products

Nail Salon

Classic Manicure

Natalie’s NAIL SPA

$25

Unverified Business

Gel Manicure

Natalie’s NAIL SPA

$45

Unverified Business

Deluxe Pedicure

Natalie’s NAIL SPA

$60

Unverified Business

Manicure

Natalie’s NAIL SPA

$100

Unverified Business

Gel Nails

Natalie’s NAIL SPA

$100

Unverified Business

Acrylic Nails

Natalie’s NAIL SPA

$100

Unverified Business

Pedicure

Natalie’s NAIL SPA

$100

Unverified Business

Gel Pedicure

Natalie’s NAIL SPA

$100

Unverified Business

Dip Powder Nails

Natalie’s NAIL SPA

$100

Unverified Business

French Manicure

Natalie’s NAIL SPA

$100

Unverified Business

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Natalie’s NAIL SPA

Nail Salon (205)

4450A W Saanich Rd, Victoria, BC V8Z 3E9, Canada

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Reviews (205)

I called right as I landed in victoria and got in right away. I told them I wanted a new set and pedicure in an hour and a half and they delivered. It looks amazing and they were so accommodating. I was very impressed!

12 months ago

Diane Cunningham

Google Review

(5)

I was so happy that Natalie's squeezed me in for a pedicure. However the service I received was not at all like being squeezed in. They were lovely and exceeded my expectations. I will definitely go back for the relaxation and care they took.

11 months ago

just joee

Google Review

(5)

My first pedicure and I was so impressed! I am extremely scent sensitive and walking in I was pleasantly surprised I could handle it. Thy was exceptional and made the experience a true treat. I’ll be back ?

12 months ago

Kathy Gauthier

Google Review

(5)

I have been going to Teresa for a few years and have always been very impressed by the service provided. However, yesterday I noticed the salon was much cleaner and the staff seemed happier. I found out that they have a new owner. That must be the change! It can only be positive. Maybe some of those clients who were unhappy with their service will come back because I see changes for the better coming.

1 year ago

A Google User

Google Review

(1)

I phoned booked for acrylic fill and gel polish. There website offers it. They started doing my nails, putting uv This lady that was doing the Lashes came out and said oh you don’t want UV I said no I booked for acrylic. Why did I get lied to then I said fine before I hadn’t even an opportunity, the gel was already on the base coat was already on my nails. Oh just they’re pressuring me just let her finish. Just let her finish as a client coming in and as we were asking for a particular type of service, Like a particular type of product because it works better for the type of work we do that’s why I like acrylic. I did not want UV gel. I would not have booked in with this nail place. If I had known you guys don’t even use acrylic your website offers it. Your staff booked me in saying that I was getting acrylic with a gel topping and that is not What happened? Your staff just decided to do whatever they want as a client should not have to argue with staff so unprofessional what is wrong with your business? Absolutely disgusting behaviour from your your staff.
Unprofessional argumentative Absolutely repulsed by my experience quite rattled from this whole entire experience!! They started using gel when I asked for acrylic I wouldn’t have ever come here! When I client books for service don’t lie that you offer it. what she was doing pretended like she couldn’t understand what I was saying in English then the woman that was started fixing my nails after been sitting for an hour and a half start arguing with me. Telling me to take down. What staff members asks a client to take a review down it’s just so weird to me. I said to her yeah once my nails are completed and done up to satisfactory. I’ll decide if I want to take the review down. Then she got angry and said I’m not gonna do your nails then after I’ve already been sitting there for an hour and a half after I was already lied to about the product that they told me over the phone that you guys had but actually didn’t have any you guys decided to do whatever you. I said I’ll decide if I wanna take it down. I wish I got her her name on her badge of who this person was so I could out who she was on this review, threatening me verbally. This is absolutely completely unacceptable for any person to ever have to experience something that I just experience today. I was literally going in for a self-care service to relax and was offered absolutely not at all. You created way more anxiety and stress for no reason you could’ve just been professional don’t don’t offer a service on your website that you don’t even do. The cleanliness of the shop was absolutely disgusting.. Photo of her not finishing my nails because she didn’t like that I had to review up. I asked to ask to speak the owner was she would not give me the name of the owner

1 year ago

‹ ›

AKF

Google Review

(5)

12 months ago

Diane Cunningham

Google Review

(5)

11 months ago

just joee

Google Review

(5)

12 months ago

Kathy Gauthier

Google Review

(5)

1 year ago

A Google User

Google Review

(1)

1 year ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What services does Natalie's NAIL SPA offer, and what makes them stand out in Victoria, BC?

Natalie’s NAIL SPA offers manicures, pedicures, gel polish, acrylics, and creative nail art, performed in a relaxing and stylish setting at 4450A W Saanich Rd, Victoria, BC. The salon emphasizes personalized care and precise finishes designed to refresh and boost confidence. Review evidence highlights accommodating scheduling, prompt service, and consistently high-quality results, contributing to positive experiences even during busy days.

How has the salon's cleanliness and staff attitude evolved under the current ownership according to reviews?

Review evidence points to a marked improvement in cleanliness and staff morale after the latest ownership change at Natalie’s NAIL SPA. Clients describe a brighter, more welcoming atmosphere and attentive care from technicians. The consistent takeaway is that the team focuses on customer comfort and professional service, turning visits into relaxing experiences. This positive shift has prompted several return visits and stronger confidence in the salon's ongoing commitment to quality.

Can customers expect flexible scheduling or same-day appointments at Natalie's NAIL SPA?

Current client feedback highlights flexible scheduling and occasional same-day accommodations at Natalie’s NAIL SPA, important for busy locals in Victoria, BC. Review anecdotes describe instances where staff could fit in a pedicure or manicure despite tight calendars, delivering timely finishes. The salon's ability to respond to appointment requests with courtesy, clarity, and efficiency reinforces trust among regulars. While availability can vary, the emphasis on client convenience remains a consistent theme across recent visits.

Do the services at Natalie's NAIL SPA include acrylics and gel options as advertised?

Some reviews note confusion around acrylic versus gel services and the products used during appointments. The salon responds to these experiences by emphasizing clear confirmation of the requested service before work begins and by explaining product choices at the chair. Clients appreciate attempts to align expectations with on-site capabilities, though the feedback underlines the importance of thorough upfront communication. In Victoria, BC, Natalie’s NAIL SPA remains a destination for versatile nail care.

What should a first-time visitor expect during a typical appointment at Natalie's NAIL SPA?

First-time visitors can expect a calm, spa-like atmosphere designed for relaxation, with personalized care and attention to detail. Reviews highlight easy handling of scent sensitivities and friendly service. The appointment often begins with a brief consultation, followed by precise nail work and a finish that aims to be both durable and aesthetically pleasing. A typical session includes shaping, cuticle care, and a choice of polish or art, completed in a comfortable, quiet setting in Victoria, BC.

Are there reviews highlighting the cleanliness and safety practices at Natalie's NAIL SPA?

Cleanliness and safety receive steady attention in client feedback, with many reviewers noting well-maintained spaces and sanitary practices. The salon's commitment to a tidy environment is frequently linked to positive experiences, especially given the importance of hygiene in nail care. Visitors in Victoria, BC describe neat workstations, organized tools, and attention to sanitizing procedures between clients. While individual experiences vary, overall sentiment emphasizes that cleanliness supports a relaxing, worry-free visit.

How does Natalie's NAIL SPA handle customer feedback and complaints?

Customer feedback is one of the salon's key priorities, with responses guided by an intent to resolve concerns promptly. Reviews indicate instances where staff listened to issues, apologized for inconveniences, and offered remedies or rebooking. In Victoria, BC, the approach is to restore satisfaction by clarifying expectations, adjusting service where feasible, and maintaining professionalism. Persistent complaints have been addressed through process and communication improvements, illustrating a commitment to ongoing quality control.

What makes Natalie's NAIL SPA unique among nail salons in Victoria, BC?

Natalie’s NAIL SPA differentiates itself through a combination of personalized care, a relaxing environment, and a strong emphasis on safety and cleanliness, as reflected in guest feedback. The facility offers a diverse range of services, including nail art and specialty finishes, with scheduling flexibility noted by clients. A recent positive trend is improved ambiance and happier staff, which enhances overall guest experiences and encourages repeat visits in the competitive Victoria nail care scene.

Does Natalie's NAIL SPA offer services suitable for people with fragrance sensitivities or allergies?

Insights from clients show sensitivity-friendly options are appreciated, with some guests noting that fragrance levels can be gentle or noticeable depending on products used. The salon appears mindful of scents and offers accommodations when possible. For visitors with allergies, it is advisable to inquire in advance about product ingredients and to request lanolin-free, fragrance-free, or hypoallergenic choices. In Victoria, BC, these considerations contribute to inclusive service experiences at Natalie’s NAIL SPA.

How can potential clients book an appointment and what is the typical response time?

Appointments can be booked by phone, online, or walk-in availability, with many clients noting swift responses to booking requests. Reviews mention that calls or messages are answered promptly, and that the salon often accommodates last-minute needs when possible. In practice, new clients in Victoria, BC may receive a quick confirmation or appointment slot, depending on day and demand. The goal appears to be efficient access to quality nail care with minimal wait.