Nail It Salon in Downtown commercial SW Calgary

Services/Products

Nail Salon

French Manicure

Nail It Salon

$100

Unverified Business

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Reviews (584)

Happiest I’ve ever been getting my nails done.
Best nail salon I’ve been to. My nail tech was running the show and she killed it. She made sure all the extensions were the same length, she was kind (even though I was accidentally 10 minutes late), she made sure the gel curing wasn’t uncomfortable. Plus she was answering calls from customers and staying up to date on company instagram DMs. Her attention to detail was amazingly.
Cost breakdown:
Plain nail extension was $70
Plus $10 for the “cat eye” (holographic) gel polish
Plus a $10 tip I payed about $91 with tax.

11 months ago

Marie

Google Review

(5)

Lisa and the pretty lady with the bangs did my nails, it took about 30 mins. They were very gentle and kept asking if I was okay. It was the best service, and the best nails I have gotten. The attention to detail is amazing. I would definitely coming back. Thank you!

11 months ago

Samira Mohamed

Google Review

(5)

Chloe at Nail it is the sweetest and really hears what you want and naked you feel comfortable to express yourself and I appreciate that a lot, Chloe is going to be my go to nail tech!

1 year ago

Angelika R.

Google Review

(1)

Nail it honest review

Had a horrifying experience at this salon. Never experienced such poor treatment of a client in my 20 years of living in Canada. Booked with Chloe but unfortunately got Natasha instead.
I came on Valentine’s Day because I wanted to do something nice for myself and relax after a long day of work. I was not greeted when I walked in not even a smile or happy Valentine’s Day. She just asked if I had an appointment.
The way she looked at me and spoke to me made me feel like she was annoyed I came here in the first place. It made me want to turn around and walk out but I decided to give her a chance. I regret doing that because her attitude became progressively worse.
When I asked her about a certain color she rolled her eyes at me and her tone of voice was very rude, sounded annoyed that I was asking questions. Her English is bad so she called her co worker Ilona to help explain. Ilona could see Natasha was getting frustrated with doing gel nails and offered to help do my nails. They were speaking Russian language which I happen to understand very well as I am also from Ukraine.
Natasha was rude to both me and Ilona. She said how annoyed she was to be doing these nails. I couldn’t stay silent anymore so I started talking back to her in Russian. She was shocked that I could understand everything she said. Instead of apologizing right away she started making excuses. Said she had a long day and that she is tired of doing fake nails for everyone……
First of all you work in a nail salon so if you’re not happy with your career or place of work please pack up your stuff and leave nobody will miss your poor attitude and lack of customer service. Maybe it’s ok to act like this in your home country but not here in Canada. She apologized eventually but it was too late my entire experience was completely ruined. I didn’t get what I wanted for design as I just wanted to finish and get the f out of there. I felt very uncomfortable. The rest of the appointment was awkward. She also cut way too much of my cuticle which caused irritation and inflammation.
I did not get any discount on this horrible service and walked out almost crying. I don’t recommend this place to anyone find somewhere else to spend your money.

1 year ago

Angeline

Google Review

(1)

Here after they've said a couple lies in response to my friends review!
We created a chat to try and handle the issues with our appointment and no accommodations were made to ensure good service. The review was posted hours later. So please have some class and do not lie further.
The nail colour was see through for most of us, our nails were bumpy and thin, some of the extensions were put on when the person said no, we were charged for new set as well as fill and length when all a girl got was fill.
As far as your liquor license, 2 people with a proserve is not enough when everyone is pouring and opening bottles. We asked for video footage so we could be proven wrong and instead you left the chat and ignored our concerns.
You never checked Identification when several people were visibly under not only 25, but 20.
I have attached a photo of your stellar beautiful work so you can see how good of a job these turned out to be!
You brought up the booking chat and sent me screenshot to say we never asked for the price for extensions, but then lied that we never told you we would be bringing our own bottles even though it was in the same screenshot YOU sent ME. Honey I can't make this up.
I will post the entire interaction between us if that becomes necessary because I will not have you lying to save face when you did not have this level of confidence in our chats together.
Anyways here is a photo of my $120 nails!

1 year ago

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Sammie Bonnell

Google Review

(5)

11 months ago

Marie

Google Review

(5)

11 months ago

Samira Mohamed

Google Review

(5)

Chloe at Nail it is the sweetest and really hears what you want and naked you feel comfortable to express yourself and I appreciate that a lot, Chloe is going to be my go to nail tech!

1 year ago

Angelika R.

Google Review

(1)

1 year ago

Angeline

Google Review

(1)

1 year ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What services does Nail It Salon provide at its Downtown Calgary location?

Nail It Salon offers comprehensive nail care at its Downtown Calgary location, including manicure and pedicure services, classic and gel options, and creative nail art. Extensions and specialty finishes like holographic cat-eye polish are available, with a focus on using high-quality products to deliver durable results. The team adapts styles from clean, natural looks to bold, trendy designs, aiming to leave clients polished and confident after every visit.

How can clients book appointments, and what options exist for scheduling?

Appointments can be booked by email, as stated by the salon, with a reputation for prompt responses. The downtown location also accommodates last-minute requests when schedules allow, and some clients have successfully coordinated with staff via social channels for timing. For best availability, plan ahead for peak periods and holidays. Customers are encouraged to share desired designs, ensuring the service team can prepare the appropriate products and tools in advance.

What safety and quality measures does Nail It Salon follow?

Safety and quality are emphasized through using top-quality products and a clean, inviting environment. The staff are trained to deliver precise manicures and safe gel procedures, with attention to cuticle care and comfortable curing. Clients repeatedly note the level of care and consistency from technicians, reflecting a commitment to minimizing discomfort and delivering durable results. The salon's approach aims to balance relaxation with professional service in every appointment.

Which technicians are recommended for designs, and what should I expect?

An emphasis on attentive service is reflected in staff performance. Several clients praised technicians for listening to preferences and delivering designs that match expectations, with particular notes about Chloe and Lisa delivering thoughtful, detail-oriented work. Others observed variability between staff, and occasional language differences, highlighting the importance of clear communication. Overall, clients report friendly, professional service and designs that range from subtle to bold, with a focus on achieving the requested look.

What is the typical pricing like, and are there add-ons for extensions or color finishes?

Pricing reflects a blend of classic and enhanced services, with clients noting clear value for extension work and specialty finishes. A typical example cited included a plain nail extension at seventy dollars, plus ten dollars for cat-eye gel polish, and a ten-dollar gratuity, bringing the total to about ninety-one dollars before tax. The salon encourages guests to ask for current menus, promotions, and any package options before booking.

Do they accommodate special occasions or holidays, like Valentine’s Day?

Clients planning for special occasions will find the salon suitable for early appointment times during peak times, with the option to arrange designs that align with personal celebrations. The experience is described as relaxing and enjoyable, with staff capable of delivering both everyday elegance and bold, statement looks. Booking ahead for events like holidays or celebrations is advised to ensure desired color ranges and design options are available.

How does Nail It Salon handle customer feedback and complaints?

Customer feedback is monitored and addressed through established channels, with recent interactions indicating attempts to accommodate concerns when possible. Online conversations and direct responses demonstrate a commitment to service recovery, while reviews note that experiences may vary by technician and day. The management team appears proactive in seeking solutions, reinforcing transparency and ongoing improvement in staff development, appointment flow, and overall guest satisfaction.

What is the ambiance like inside the salon?

The salon is described as chic and inviting, designed to provide a relaxing escape within a downtown setting. Clients note comfortable seating, clean spaces, and attentive service, creating an environment where trends in nails can be explored without sacrificing comfort. The ambiance supports both quick, efficient sessions and longer, detail-oriented appointments for creative designs. Staff communicate clearly, ensuring guests understand timelines and care steps, which enhances satisfaction during busy periods.

Where is Nail It Salon located and how accessible is it?

Situated at 100-129 8 Ave SW in the Downtown commercial district, Nail It Salon offers a convenient destination for locals and visitors. The central spot is accessible by public transit, with nearby amenities and varied parking options. The neighborhood setting supports quick, in-and-out visits or longer sessions for intricate nail art, making it suitable for routine maintenance or special occasions.

What differentiates Nail It Salon from other Downtown Calgary nail salons?

Across reviews, the salon is recognized for its dedication to detail and the ability to achieve a wide range of looks, from subtle to dramatic. The team emphasizes client comfort, uses quality products, and maintains a chic atmosphere that appeals to trend-conscious clients. While experiences can differ by technician, consistently strong attention to detail and a friendly, professional approach set Nail It apart in the Downtown Calgary market.