Modern Beauty in Airdrie

Services/Products

Hair Care

Updos and Special Occasion Styles

Modern Beauty

$100

Unverified Business

Lash Extensions

Modern Beauty

$100

Unverified Business

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Modern Beauty

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2880 Main St S #1013, Airdrie, AB T4B 3G4, Canada

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Reviews (63)

Charlotte Venables

Google Review

(5)

Lewis and Alyssa were the best ever! They were so sweet and helped us choose the perfect products for our clients.

2 years ago

C C

Google Review

(5)

Amazing patience, clean a friendly environment. Answer all questions to best of their ability, was able to sign up membership card same day as shopping.

11 months ago

I was in search of a specific hair tool, staff at the this location gave me something different to try, specifically saying if I didn't like it, I could exchange it for something else but no refund. I came back 2 days later to exchange it because it wasn't giving me the look I wanted. I was then told because it was used I couldn't return it, I explained what the previous staff member had said and obviously I won't know if I like it if I can't try it. She escalated to an area manager who said they couldn't help me, but also proceeded to tell me this isn't the first time that other staff member had done this. Knowing all of this, their manager said no to following through with what their staff offered.
Lack of care and customer service is astounding. The rep who escalated it, I think her name was Sydney, she was very nice, but I still won't return and would not recommend shopping here.

11 months ago

Forever Yoshi

Google Review

(1)

Super rude....made faces at me the whole time I was there. I have never felt so disrespected shopping in a store.
Never going back.....so I went to Sally's and was instantly treated with kindness and respect. My business is going to Sally beauty

11 months ago

Amanda Gillis

Google Review

(1)

I was told by a fellow RMT professional that therapists could get an account to shop for supplies here. The one girl with pink hair working at this location was very condescending when I tried to make an account with them. She made me feel uncomfortable and very unwelcome stating I couldn't even browse around; funny enough I can shop/buy online without an account, just no discount. She was probably just following the company policies but her delivery was not great, considering she is in the customer service industry. I left and went straight to a Sally's Beauty Supply store and was welcomed by a friendly staff member and got an account with them instead. MODERN beauty supply could learn something from Sally's.

11 months ago

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Charlotte Venables

Google Review

(5)

Lewis and Alyssa were the best ever! They were so sweet and helped us choose the perfect products for our clients.

2 years ago

C C

Google Review

(5)

Amazing patience, clean a friendly environment. Answer all questions to best of their ability, was able to sign up membership card same day as shopping.

11 months ago

Nav Sidhu

Google Review

(1)

11 months ago

Forever Yoshi

Google Review

(1)

11 months ago

Amanda Gillis

Google Review

(1)

11 months ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What services does Modern Beauty offer in Airdrie?

The listing administrator notes that Modern Beauty specializes in hair care services in Airdrie, Alberta. The team delivers expert styling, vibrant color services, and tailored hair treatments designed to meet individual needs and lifestyles. Clients can expect a relaxing, personalized experience from consultations through finish, with attention to cut, color, and maintenance. The business emphasizes quality results and professional technique while maintaining a welcoming environment that reflects the community it serves. Clients frequently note attentive staff and consistent service during every visit.

Does Modern Beauty offer products and shopping options for professionals and everyday customers?

The listing administrator notes that Modern Beauty provides a broad selection of hair care products and tools for both professional clients and everyday shoppers, with staff ready to guide purchases. Evidence from patrons shows helpful recommendations for products tailored to client needs, and a positive sense of expertise during shopping. The store offers a membership or discount program that some reviewers described attempting to join, though experiences with account setup varied. Overall, the environment remains attentive and focused on customer guidance.

What is the customer experience like at Modern Beauty?

The listing administrator notes that customer experiences at Modern Beauty consistently reference a clean, friendly environment and patient staff who answer questions clearly. Visitors have described attentive service from team members, including help with product choices and on-the-spot guidance about services. The experience is generally described as relaxed and personalized, with staff taking time to understand needs before recommending treatments or products. While feedback includes occasional service gaps, the overall sentiment emphasizes helpfulness, professionalism, and a commitment to customer satisfaction.

How does the store handle product exchanges and returns?

The listing administrator notes that return and exchange policies are engaged with a straightforward framework, though experiences can vary by situation. A review described a dispute over exchanging a used item after staff suggested an exchange, with differing guidance from management. This highlighted the importance of confirming policy at the point of sale and documenting any promises made by staff. Modern Beauty encourages customers to review receipts and ask for clear explanations of return terms, ensuring consistency between the policy and the customer experience.

Is Modern Beauty located in Airdrie, and what should visitors know about access?

The listing administrator notes that Modern Beauty is based in Airdrie, Alberta, providing local access to hair care expertise. The location at 2880 Main St S #1013 situates it within a convenient, central area of town for residents seeking styling, color, and treatment services. Visitors can expect a patient, professional team and a calm environment designed for comfort during consultations and appointments. For first-time guests, arrival early for checks or questions is often recommended to maximize service time.

Is there a membership or loyalty program at Modern Beauty?

The listing administrator notes that Modern Beauty offers a membership option that allows shoppers to access discounts and exclusive benefits. A reviewer noted being able to sign up for a membership card on the same day as a visit. The program appears designed to reward regular customers and professional shoppers alike, with staff able to assist in setting up the account and explaining available perks. As with any program, benefits may vary over time, so customers are encouraged to inquire during in-store visits.

Are staff at Modern Beauty knowledgeable and helpful with questions about products and services?

The listing administrator notes that, according to multiple reviews, staff at Modern Beauty demonstrate patience, knowledge, and willingness to answer questions about products and services. Guests report that team members explain options clearly and take time to ensure understanding before recommending treatments or products. The environment supports learning and informed decisions, with staff continuing to assist through the shopping or appointment process. While individual interactions can vary, the overall pattern shows a commitment to helpful, professional customer guidance.

Does Modern Beauty cater to both professional clients and general shoppers?

The listing administrator notes that Modern Beauty serves both professional clients and everyday shoppers, with access to a wide range of supplies and tools. Some reviews mention professional accounts and staff guidance during setup, while other feedback indicates variability in customer interactions. The store position encourages professional accessibility, and staff typically strive to accommodate needs, answer questions, and provide appropriate pricing guidance. Visitors are advised to communicate their status clearly to receive relevant support and options.

What do customers say about the store’s environment and service quality?

The listing administrator notes that customers describe Modern Beauty's environment as clean and welcoming, with a focus on outstanding service and results. The staff are often praised for friendliness and patience, delivering professional guidance through treatments or product selections. The store’s emphasis on a personalized experience resonates with guests who value tailored results. While some feedback references policy and account setup differences, the core service quality and approachable atmosphere remain consistent aspects highlighted by multiple reviews.

How can potential customers learn more or contact Modern Beauty?

Potential customers are encouraged to visit Modern Beauty in Airdrie to experience the offering firsthand, ask questions, and review current promotions or membership options. The store provides direct in-person guidance, and the team is prepared to discuss services, product lines, and return policies. For those seeking updates or hours, contacting the location or consulting the official listing may provide the latest information. The reception is typically helpful, aiming to support informed decisions.