Michael Hill South Centre Jewelry Store in Willow park SE Calgary

Services/Products

Fashion Jewelry

Bridal Jewelry Sets

Michael Hill South Centre Jewelry Store

$2,000

Unverified Business

Kids Jewelry Collection

Michael Hill South Centre Jewelry Store

$2,000

Unverified Business

Gemstone Jewelry

Michael Hill South Centre Jewelry Store

$2,000

Unverified Business

Mens Fashion Jewelry

Michael Hill South Centre Jewelry Store

$2,000

Unverified Business

Gold-Plated Jewelry

Michael Hill South Centre Jewelry Store

$2,000

Unverified Business

Silver-Plated Jewelry

Michael Hill South Centre Jewelry Store

$2,000

Unverified Business

Jewelry Repairs & Polishing

Michael Hill South Centre Jewelry Store

$2,000

Unverified Business

Minimalist Jewelry

Michael Hill South Centre Jewelry Store

$2,000

Unverified Business

Statement Jewelry

Michael Hill South Centre Jewelry Store

$2,000

Unverified Business

Earring Styling & Mix-Match Sets

Michael Hill South Centre Jewelry Store

$2,000

Unverified Business

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Reviews (108)

I recently had the pleasure of working with Mandy at Michael Hill Jewelry, and I couldn't be more impressed with the level of service I received. From the moment I walked in, Mandy was welcoming, attentive, and truly knowledgeable about all the diamonds! She took the time to understand exactly what I was looking for and offered thoughtful recommendations that perfectly matched my taste and budget.

What stood out most was Mandy’s exceptional customer service. She went above and beyond to ensure I had all the information I needed to make an informed decision and even provided personalized care tips for my new jewelry. Their patience and genuine enthusiasm made the whole experience enjoyable, and I left feeling confident in my purchase.

If you're looking for a stress-free, enjoyable shopping experience, I highly recommend reaching out to Mandy at Michael Hill Jewelry. It's rare to find such a dedicated and passionate sales associate who truly cares about helping you find the perfect piece!

1 year ago

Donald Ogg

Google Review

(5)

Feb 13 2025 another 5 stars was back to purchase a ring. Spoke with Mandy again and received excellent service. As this was a gift and had to have the correct size. Good news it was and I am very pleased did not have to have a customized order. Thanks you Mandy for your service also to the other Team members well done. The customers that were in the store were treated with professionalism.

First time buyer, gift for Xmas. Mandy L and her Team mate first class. They took their time and outlined the product. Very professional overall as I had a few questions on the purchase. Took the 3 year warranty based on feedback and not expensive.
I felt very comfortable dealing with the two ladies, thank you Mandy for the very kind assistance and also the other lady. Well done.

1 year ago

Adam Thompson

Google Review

(1)

I had to write this based on my wife and I’s recent experience. It is sad that it has come to this but this treatment is unacceptable. I bought a memorable engagement ring and wedding band set for my wife which has heavy sentimental value as all rings do with our special Mexico wedding over 7 years ago. My wife continually gets it cleaned and checked as part of warranty / extra coverage care plan. We dropped it off for said cleaning Nov. 2024 and a week later received a phone call saying the ring was “lost” on the way to the cleaning company. The shipment was indeed stolen.

We received another call saying they would do everything they can do replace it from their regional manager. Months pass by. Finally after a phone call and some light pressure from myself after hearing nothing, we received a replacement ring, late February 2025. This ring and the wedding band was not soldered together, even though our original was. They had to ship it away again, taking it away from us one more time, even though that’s on them and their failure to recognize the paperwork instructions. When my wife went to pick it up, the manager of the Southcentre Mall store berated her and made it seem like it was her fault that she wanted the ring soldered and to be a as perfect as possible replica of our original, memorable ring. The solder job was lacking, with a very distinct gap between the two rings, nothing like the original.

She left the store crying, calling me upset due to the way she was treated. All because the store lost our ring, no fault of ours. The customer service has been extremely poor this entire time. In hindsight, I would like to take my business elsewhere and recommend others to be careful buying into this company.

As a final comment, I would say the ladies that work in the store are very kind and supportive, but this store manager has ruined the relationship. The regional manager was contacted as well, with no support given.

1 year ago

diana monteron

Google Review

(1)

In my opinion, it is advisable to avoid purchasing jewelry from this establishment due to the poor quality of the products. I personally have not purchased any jewelry from this store and would not recommend it to others.
I recently purchased a Belcher bracelet for $465.00 on July 31, 2024. Unfortunately, the bracelet broke near the clasp last December, necessitating a repair at South Centre. Despite the bracelet being repaired in the middle of January, it broke again last night, this time in the clasp.
I visited South Centre to inquire about a refund, as I am concerned about the possibility of further damage to the bracelet. The store manager informed me that an exchange was possible, but I would need to wait for their approval.
It is particularly concerning that the bracelet has broken twice already, despite having a 12-month warranty and the option for a refund if I am not satisfied. Furthermore, the store manager suggested that the bracelet may be subject to wear and tear, which is not the case in this instance. It’s very inconvenience as I have a child that I carry all the time and I am concerned about the potential for further damage. It is unacceptable that the bracelet broke immediately after the repair, especially considering its high cost of $465.00.

1 year ago

ian twila roberts

Google Review

(1)

My parents bought my daughter earrings for her grad. In less than 2 months the back of the earrings broke. We went into the store to get a replacement of the back, not even a new pair of earrings. The manager wanted us to purchase a new back for the earrings, she said that since we didn’t have a receipt for the earrings there was nothing we can do. She wouldn’t even look up the purchase in their system. She was not willing to help us.

11 months ago

‹ ›

Angel

Google Review

(5)

1 year ago

Donald Ogg

Google Review

(5)

1 year ago

Adam Thompson

Google Review

(1)

1 year ago

diana monteron

Google Review

(1)

1 year ago

ian twila roberts

Google Review

(1)

11 months ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What types of jewelry can be found at Michael Hill South Centre?

Michael Hill South Centre Jewelry Store offers a diverse selection of jewelry, including engagement rings, wedding bands, necklaces, bracelets, and earrings. The store prides itself on providing classic and contemporary designs that cater to different tastes and occasions.

Is there a warranty on the jewelry purchased at Michael Hill?

Yes, jewelry purchased at Michael Hill South Centre typically comes with a warranty. This warranty covers defects in materials and workmanship. However, terms may vary by product, so it is recommended to inquire about the specific warranty details when making a purchase.

What is the return policy for jewelry at this store?

Michael Hill South Centre has a return policy that allows customers to return or exchange jewelry within a specified period, usually with the original receipt. It is advisable to check the exact return window and conditions at the time of purchase to ensure compliance.

Can customers receive assistance in selecting the perfect piece of jewelry?

Yes, the expert team at Michael Hill South Centre is dedicated to providing personalized service to help customers find the ideal piece of jewelry. They are knowledgeable about the products and can offer recommendations based on individual preferences and budgets.

Do they offer custom jewelry design services?

Michael Hill South Centre may offer custom jewelry design services, allowing customers to create personalized pieces tailored to their specifications. It is recommended to consult with the store staff for more details on the custom design process.

What payment methods are accepted at Michael Hill South Centre?

Michael Hill South Centre accepts various payment methods, including major credit cards, debit cards, and in some cases, financing options. It is best to confirm the available payment methods directly with the store during your visit.

Is gift wrapping available for purchases?

Yes, Michael Hill South Centre typically offers gift wrapping services for jewelry purchases. This service adds a special touch to gifts, making them more memorable for the recipient. Customers can inquire about this option at the time of purchase.

Are there any ongoing promotions or discounts?

Michael Hill South Centre may have various promotions or seasonal discounts throughout the year. Customers are encouraged to check with the store or visit their website for current offers and special deals.

What are the store hours for Michael Hill South Centre?

Michael Hill South Centre's store hours may vary, but typically they are open during regular mall hours. It's advisable to check the mall's website or contact the store directly to confirm the latest hours of operation.

Can customers request jewelry repairs at this location?

Yes, Michael Hill South Centre offers jewelry repair services for items purchased from their store. Customers needing repairs should bring their jewelry to the store for assessment and to discuss repair options with the staff.