KH Silver Nails in Burnside Victoria

Services/Products

Nail Salon

French Manicure

KH Silver Nails

$100

Unverified Business

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Reviews (431)

Oh a whim, and because it’s my birthday, I decided to drop in to see if they had availability for a gel manicure. Not only did they fit me in, but they were the absolute sweetest people. I received superb service and I love the result. They were so sweet and gave me chocolate for my birthday ?. They said if you do go for your birthday to give them 2 days notice so they can plan a nice treat for you :). Honestly so kind.

Update: I waited to update so I wasn’t writing in frustration. I have since stopped going here due to the inconsistent service. In my opinion this salon is trying to take on too many appointments in a day and are rushing through appointments. The last fill I received ended up being uneven, off centre with very rough edges. When I went in I had tried to go back to the woman who previously did my nails, which were very well done, but she wasn’t working; I tried to say I’ll come back, but was told that they’d take care of me now and lead by hand to a chair. I am too polite so I let her do my nails. I wish I hadn’t stayed because I was so disappointed with the result, but I was rushed out and so I paid and left. I’m not confrontational, so I did not complain at the time. There are a few techs here that really do care about the quality of their finished work. It’s worth the visit if you get to sit with them.

2 years ago

Cori Dezzi

Google Review

(2)

Booked 3 Manicures and we arrived, clearly over booked. We all couldn't sit together. Tools we're less than desirable. Not clean. Fake nails on the floor. People everywhere.
My cuticles were snipped to shreds and painful. Hopefully I won't get an infection. Also, burnt with a tool.
Unfortunately probably not a repeat customer. 3rd pic is a week+ later.

1 year ago

Emma Jordan.

Google Review

(2)

Disappointed and upset. I had high hopes for this place, but unfortunately, my experience was really disheartening. The staff didn’t seem friendly or welcoming, and I felt judged during my visit. I came in to get my nails done for prom, but they turned out extremely uneven and lumpy—it honestly made me cry. On top of that, communication was unclear throughout the appointment, which only added to the frustration. I’ve been here twice, and while the foot massage was okay, they made my toe bleed during it. Sadly, I won’t be coming back for a third time.

1 year ago

Nicole Rose

Google Review

(1)

Went in today to have my acrylics taken off. The guy assisting me damaged my real nails and was hurting me. I knew he wasn’t doing it correctly because I’ve never felt such bad burning before. My real nails are now scratched and damaged. He filed down into my real nail bed and now it hurts using my hands. I even pulled my hand back a few times due to the pain and he didn’t stopx Avoid the male tech with the orange hair.

1 year ago

Lily Fawn

Google Review

(1)

I booked in advance online a deluxe manicure with gel nail extensions and added nail art design online. I got no manicure treatment (no cuticle work, hand massage , finishing cream or anything) …. These are how my nails ended up ended up…. And FYI these are acrylic. (see photo)
We were unable to communicate (I speak English). I shared example photos from the internet to try and help the situation but it did not.

12 months ago

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JJ Reads

Google Review

(3)

2 years ago

Cori Dezzi

Google Review

(2)

1 year ago

Emma Jordan.

Google Review

(2)

1 year ago

Nicole Rose

Google Review

(1)

1 year ago

Lily Fawn

Google Review

(1)

12 months ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What services does KH Silver Nails offer in Burnside?

KH Silver Nails delivers a full range of nail care services for hands and feet in Burnside, Victoria. The menu typically includes manicures, pedicures, gel nail enhancements, and nail art, with an emphasis on long‑lasting results and customized finishes. Reviews indicate that some technicians excel at precision and design, while others note variability in outcomes when appointments are rushed. Customers are encouraged to review options online, ask about gel and art capabilities, and choose a technician who matches the desired style and pace.

How can customers book an appointment at KH Silver Nails?

Appointments can be booked online or by phone, a practice highlighted by client experiences in Victoria’s Burnside area. Online booking is convenient, but reviews also warn about occasional overbooking that leads to longer waits or less time with each technician. To secure preferred times, customers should request a specific nail professional, confirm gel or art options in advance, and consider arriving a few minutes early for a smoother start to the service.

What should customers know about cleanliness and safety at KH Silver Nails?

Cleanliness and safety are important considerations for nail care, and KH Silver Nails is expected to adhere to hygiene standards in Burnside. Some reviews mention cleanliness issues or reused tools, while others praise friendly, careful service. Prospective clients are advised to ask about instrument sterilization, single‑use implements where possible, and sanitization routines prior to each treatment. Choosing a reputable technician and inspecting the workspace can help ensure a positive experience, particularly for first visits.

Does KH Silver Nails offer gel nails and nail art?

KH Silver Nails provides gel manicures, nail extensions, and decorative nail art as part of its standard menu in Burnside. Client feedback notes successful gel finishes and creative designs when the appointment goes smoothly, though some reviewers report mismatches between online descriptions and actual service or uneven results during busy periods. It is advisable to confirm gel options, design capabilities, and estimated duration before booking, and to select a technician whose portfolio aligns with the desired look.

Is there a birthday or special occasion treatment available?

Birthday celebrations can be recognized during visits to KH Silver Nails, which patrons in Victoria have noted with small treats or cheerful service when scheduling ahead. Reviews mention a kind environment that sometimes includes complimentary gestures for celebrations. While service quality may vary day to day, informing staff about a birthday or event in advance helps the team plan a pleasant experience, potentially including a small token to make the occasion memorable.

What can first-time clients expect during an appointment?

First‑time clients can expect a warm greeting and a personalized consultation, followed by the chosen treatment in a relaxed setting near Burnside. However, reviews note variability in execution and pacing, with some visits feeling rushed or uneven. The best approach is to arrive prepared with design ideas, ask questions about each step, and identify a preferred technician in advance. Clear communication helps align expectations and improves the odds of leaving with a polished, satisfying result.

Are there any special considerations for safety during busy periods?

During peak days, customers may experience shorter appointment times as staff manage high demand in Burnside. The reviews indicate occasional overbooking or rushed sessions, which can affect results. To mitigate this, book ahead, confirm your service length, and request a quieter time if possible. The salon emphasizes professional care, and bringing up concerns early helps ensure safety and satisfaction without compromising hygiene standards.

Where is KH Silver Nails located and what are typical hours?

KH Silver Nails operates in Burnside, with the studio located at 3147 Douglas St #235, Victoria, BC. Customers often find convenient access from nearby amenities and plan visits around other errands. Hours can vary by day and season, so the recommended approach is to check the online booking calendar or call ahead for current availability. This keeps expectations aligned and helps schedule appointments at a time that suits both the client and the technician.

How does KH Silver Nails handle concerns or complaints?

Some reviews describe inconsistencies, but KH Silver Nails is viewed as responsive to concerns by many patrons. The recommended course is to voice issues during or after a visit and request a remedy, such as a re-do or adjustment with a different technician. Communicating preferences clearly, noting specific problems, and following up with a manager when necessary can lead to satisfactory resolutions and improved future experiences for clients in Burnside.

Why choose KH Silver Nails for nail care in Victoria?

KH Silver Nails offers a comprehensive nail care experience in Burnside, supported by a team of skilled technicians and a warm atmosphere. While experiences vary, the salon aims to provide professional service, modern techniques, and occasional birthday perks. Prospective clients are encouraged to review portfolios, discuss desired outcomes upfront, and arrive prepared with inspiration. With careful booking and attention to sanitation and design options, many guests leave with polished results that reflect current trends.