Katie Nail Spa in Country hills NW Calgary

Services/Products

Nail Salon

French Manicure

Katie Nail Spa

$100

Unverified Business

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Reviews (282)

Thank you Jenny!! ❤️?

This was my first time getting my nails done, and my nail tech, Jenny, was so sweet. She is very skilled at what she does. I chose to do a French manicure, and they came out so pretty and cute. I got them done for my friend's graduation.

I will definitely be back!

12 months ago

Whitney Quaschnick

Google Review

(5)

Jenny did amazing. She gave great advice on how to get my nails growing out since they are starting so short. She made it an amazing experience. I’ll definitely be back.

12 months ago

Ellish Torres

Google Review

(5)

Danielle is an exceptional nail tech. She truly listens to your preferences and offers thoughtful recommendations tailored to your needs. Her attention to detail is impressive, ensuring that every nail is perfect. She’s transparent about pricing, breaking down the costs upfront with no hidden fees. Danielle even restored my toenails, making them look much better. Plus, she takes her time and never rushes through the service. I’ll definitely be returning to her!

1 year ago

Lisa Beauchemin

Google Review

(5)

This place is always friendly and clean! Jenny was super knowledgeable and listen to everything I had to say and gave great tips and always asked if shr was doing what I wanted her to ♡ i will be seeing Jenny again for sure! Thanks Katie's!

1 year ago

Sydney P

Google Review

(1)

I am writing to express my disappointment with the recent service I received during my deluxe pedicure appointment recently.

I paid $85 for a deluxe service, but unfortunately, the experience fell far short of expectations. Not only did the shellac polish on one of my toes come off 30 minutes after I left, but I also noticed that the top coat applied to my nails had caused the Color to change. I had chosen a hot pink shade, and after the service, it turned purple. My nails near the cuticle remained hot pink where the top coat did not get applied and the rest of the nail turned to a purple colour.

When I called to explain the issue, I was offered to come back for a fix, which I appreciated. However, while the technician was fixing my nails, another technician approached and began whispering in their language while staring at my toes. It was incredibly disrespectful and obvious that they were talking about me. This behavior was hurtful and unprofessional, leaving me feeling uncomfortable and disrespected.

I have been a loyal customer at your salon for many visits, but the quality of service continues to decline, and this latest experience was the final straw. To make matters worse, I received a message offering me a 20% discount on my next service but only after I had left when I should have been offered this when I was there, but after everything that happened, I do not intend to return.

12 months ago

‹ ›

Amy Huang

Google Review

(5)

12 months ago

Whitney Quaschnick

Google Review

(5)

Jenny did amazing. She gave great advice on how to get my nails growing out since they are starting so short. She made it an amazing experience. I’ll definitely be back.

12 months ago

Ellish Torres

Google Review

(5)

1 year ago

Lisa Beauchemin

Google Review

(5)

1 year ago

Sydney P

Google Review

(1)

12 months ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What services does Katie Nail Spa offer?

Customers seeking pampering in Country Hills Calgary can expect a full menu at Katie Nail Spa, including expert manicures, pedicures, shellac, gel enhancements, and nail care add-ons. The salon emphasizes comfort and style, offering routine maintenance, luxury spa pedicures, and upkeep for special occasions. Reviews highlight skilled technicians, particularly Jenny and Danielle, who tailor each service to preferences while maintaining transparency in pricing and timelines. The welcoming environment and clean facilities contribute to a relaxing visit in the local community.

How does Katie Nail Spa ensure service quality and safety?

Katie Nail Spa maintains a clean, organized, and welcoming space, with technicians known for listening to client preferences and minimizing wait times. The reviews emphasize transparent pricing and no hidden fees, reflecting disciplined practice in service delivery. Sanitization, careful tool handling, and a calm ambiance contribute to a safe experience for all ages. Clients report reliable results and consistent care, with staff guidance on aftercare to preserve polish and nail health between visits.

Which technicians are frequently recommended by clients?

Reviewers frequently highlight Jenny for precision and a friendly, attentive approach, noting how instructions are followed and results look polished. Danielle is praised for listening to preferences, offering thoughtful recommendations, and providing upfront, transparent pricing. The combination of these skilled technicians, along with consistent service quality across visits, contributes to positive word-of-mouth in Calgary's Country Hills neighbourhood. The staff's patience and willingness to tailor treatments are commonly cited reasons for repeat appointments.

What has been said about pricing and transparency?

Pricing transparency is a recurring theme in reviews about Katie Nail Spa, with Danielle specifically highlighted for clear cost breakdowns upfront and no surprises after service. Clients appreciate the honest discussions about options and upgrades, ensuring that selections align with budgets. While occasional issues arise, the staff appear committed to rectifying them promptly, offering fixes or discounts when appropriate. This approach fosters trust among locals seeking reliable, upfront information in Calgary's lively Country Hills community.

Can this salon accommodate special occasions or gift services?

For clients preparing for birthdays or graduations, Katie Nail Spa provides manicures, pedicures, and elegant shellac options suitable for photos and celebrations. Reviewers note that a relaxing atmosphere helps clients arrive calm and confident for important milestones. The staff's patient approach, together with suggestions on color choice and maintenance, supports lasting results through events. Calgary locals often choose the salon for pre-event pampering, appreciating attention to detail and the ability to customize services.

How was the handling of a negative experience, and what was done to resolve it?

Although the majority of experiences are positive, a recent reviewer described frustration with a deluxe pedicure that did not meet expectations, including color change and polish wear. The feedback indicates attempts at remedy, with an invitation to return for a fix and a discount offer after the fact. This incident is interpreted as an example of ongoing commitment to customer satisfaction, with staff taking responsibility and aiming to restore confidence for future visits in Calgary's Country Hills area.

How can clients book appointments and contact the salon?

Appointments for Katie Nail Spa can be scheduled through email or by visiting the salon in person in Country Hills, Calgary. The team emphasizes punctual check-ins and clear communication about service expectations. The provided email address serves as a direct line for questions, special requests, or upcoming event planning. Local patrons value the straightforward process, and the staff tends to confirm details promptly to minimize wait times and ensure a smooth, stress-free visit.

What makes Katie Nail Spa different from other salons in Calgary?

Katie Nail Spa stands out in Calgary's Country Hills by balancing a clean, inviting setting with a personalized approach to every service. Reviews highlight friendly interactions, patient listening, and practical recommendations. The salon emphasizes upfront pricing, avoids hidden fees, and trains technicians to deliver precise results without rushing. The result is a consistent, relaxing experience that matches the expectations of residents seeking quality nails care near home.

Does the salon cater to families or children?

Katie Nail Spa welcomes families and clients of all ages in Calgary, offering gentle service and accommodating scheduling to suit busy households in Country Hills. The atmosphere is described as friendly and clean, making it a comfortable choice for younger clients or first-time visitors. Technicians tailor services to comfort levels and nail health, with clear communication about options, temperature, and timing to ensure positive experiences for children and parents alike.

Where is the salon located and what is nearby?

Katie Nail Spa is located at #206, 40 Country Hills Landing NW, Calgary, AB, placing it in the Country Hills neighbourhood with convenient access from major routes. The setting blends modern style with a calming atmosphere, making it an easy choice for a post-work manicure or weekend pampering. Nearby conveniences and plentiful parking help local residents fit appointments into busy schedules, reinforcing the salon's role in the community.