H&M

H&M

(345)

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Welcome to H&M, your downtown Calgary destination for contemporary fashion for men, women, and kids! Conveniently located at 324 8 Ave SW, we offer a wide selection of stylish clothing and accessories that fit every budget and occasion. Our team is passionate about helping you look and feel your best with on-trend looks and friendly service. Visit us today and explore our ever-changing collections—affordable style is always within reach here at H&M in the heart of Calgary. see more detail

324 8 Ave SW, Calgary, AB T2P 0G8, Canada +1 (855) 272-7007 hm_63e3ee69-4dbe-410f-9005-f160e71af6fb@digigrow.ca

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Reviews (345)

Lebroyal

Lebroyal

Google Review

(4)

i died of dehydration in the corner and nobody came to check on me but i bought a shjirt later on so it was all good

11 months ago

Іра Ключко

Іра Ключко

Google Review

(1)

I had a very disappointing experience at this store. I arrived at ~5:45, walked around, selected 5 items, and went to the fitting room. The staff told me they were closing in 5 minutes and refused to let me try anything on. I even asked if I could just quickly try one dress to check the size, but they still said no.

It wasn’t winter, I wasn’t wearing heavy clothes — I would have been in and out in a minute. It felt extremely dismissive and not customer-oriented at all.
And if it is truly the policy not to allow customers into fitting rooms shortly before closing, then why aren’t there any voice announcements in the store warning customers that it’s closing in 10 or 5 minutes? There was no communication whatsoever. As a customer, I had no idea I was running out of time — until I was suddenly told “no.”
I honestly find it hard to believe that this is the kind of treatment the management would approve of. It felt like the staff were simply unwilling to make even a minimal effort.

Disappointing and unprofessional.

9 months ago

Tenzing Palzom

Tenzing Palzom

Google Review

(1)

Make sure u check ur clothes specially on sale side maternity one just check they might let u sale the rip clothes

8 months ago

Emil D

Emil D

Google Review

(1)

I’m not sure what the problem is at this location.
Lunch time there is always a line-up at the till, and one person working at the cash register (and they all look miserable) Guess what I am too for standing in line 20-30min wasting my lunch time to purchase couple of items and get a H*** out of there, but it’s always like this.
Love H&M, unfortunately Very Poor customer service.
They could generate more business in this store if they hired better associates with a happier attitude.

2 years ago

mahmood mohammadi

mahmood mohammadi

Google Review

(1)

Worse place, worse behaviour, don't know business and customer!
My wife bought a shirt and just 6 days after which is today she went to just change it because it was not properly my size(it was my birthday gift from my wife) , she grabbed the receipt and took them, after 20 minutes even spoke with manger they didn't change it. We didn't want to return it, and I have never been wearing it even one time! I'm so sorry for them and their business. They don't know who is customer and how important! Don't advise you to go to this store!

2 years ago

‹ ›

Lebroyal

Lebroyal

Google Review

(4)

i died of dehydration in the corner and nobody came to check on me but i bought a shjirt later on so it was all good

11 months ago

Іра Ключко

Іра Ключко

Google Review

(1)

I had a very disappointing experience at this store. I arrived at ~5:45, walked around, selected 5 items, and went to the fitting room. The staff told me they were closing in 5 minutes and refused to let me try anything on. I even asked if I could just quickly try one dress to check the size, but they still said no.

It wasn’t winter, I wasn’t wearing heavy clothes — I would have been in and out in a minute. It felt extremely dismissive and not customer-oriented at all.
And if it is truly the policy not to allow customers into fitting rooms shortly before closing, then why aren’t there any voice announcements in the store warning customers that it’s closing in 10 or 5 minutes? There was no communication whatsoever. As a customer, I had no idea I was running out of time — until I was suddenly told “no.”
I honestly find it hard to believe that this is the kind of treatment the management would approve of. It felt like the staff were simply unwilling to make even a minimal effort.

Disappointing and unprofessional.

9 months ago

Tenzing Palzom

Tenzing Palzom

Google Review

(1)

Make sure u check ur clothes specially on sale side maternity one just check they might let u sale the rip clothes

8 months ago

Emil D

Emil D

Google Review

(1)

I’m not sure what the problem is at this location.
Lunch time there is always a line-up at the till, and one person working at the cash register (and they all look miserable) Guess what I am too for standing in line 20-30min wasting my lunch time to purchase couple of items and get a H*** out of there, but it’s always like this.
Love H&M, unfortunately Very Poor customer service.
They could generate more business in this store if they hired better associates with a happier attitude.

2 years ago

mahmood mohammadi

mahmood mohammadi

Google Review

(1)

Worse place, worse behaviour, don't know business and customer!
My wife bought a shirt and just 6 days after which is today she went to just change it because it was not properly my size(it was my birthday gift from my wife) , she grabbed the receipt and took them, after 20 minutes even spoke with manger they didn't change it. We didn't want to return it, and I have never been wearing it even one time! I'm so sorry for them and their business. They don't know who is customer and how important! Don't advise you to go to this store!

2 years ago

‹ ›

Frequently asked questions

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Have something to know? Check here if you have any questions about us.

What are the store hours for H&M in Downtown Calgary?

H&M in Downtown Calgary typically operates from 10 AM to 9 PM on weekdays, 10 AM to 8 PM on Saturdays, and 11 AM to 6 PM on Sundays. It's advisable to check for any holiday hours or special events that may affect these timings.

Does H&M offer fitting rooms for customers?

Fitting rooms are available for customers, however, there are specific times close to closing hours when access may be restricted. It is recommended to check the time and plan ahead to avoid disappointment.

What is the return policy at H&M?

H&M has a return policy that allows customers to return items within 30 days of purchase, provided they are unused and have original tags. Receipts are necessary for exchanges and refunds, so it's important to keep them.

Are there any special promotions or discounts at H&M?

H&M frequently runs promotions and discounts, especially during seasonal sales. Customers are encouraged to check the official H&M website or visit the store for the latest deals and special offers.

Can I purchase H&M products online?

Yes, H&M offers online shopping through their official website. Customers can browse the full collection, place orders, and choose between home delivery or in-store pickup options.

Does H&M have a loyalty program?

H&M has a loyalty program that rewards customers with points for every purchase. Members receive exclusive offers, early access to sales, and personalized discounts based on shopping history.

Is there parking available near the H&M store?

Yes, there are several parking options available near the H&M store in Downtown Calgary. Street parking and nearby parking lots offer convenient access for shoppers.

What safety measures are in place at H&M?

H&M prioritizes customer safety by following health guidelines, including regular sanitization of the store, social distancing measures, and requiring masks in compliance with local regulations.

Can I find maternity clothing at H&M?

H&M offers a selection of maternity clothing, including stylish and comfortable options. However, customers are advised to check the availability of specific sizes and styles as stock may vary.

What should I do if I have a complaint about my experience at H&M?

If there are any issues or complaints regarding the shopping experience, customers can speak directly to a store manager or contact H&M's customer service for assistance in resolving the matter.

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