World Gym Southland

I absolutely love this gym!, it has one of the best ambience and machine selection in regards to regular gym goers, the staff, especially Nam, was great, extremely professional and helpful with regards to any issues I had on the floor and even tips regard Training. People like Nam give this gym the ambience of a pro gym and I am super happy about that. I was planning on staying as a temporary member but I’m positive as long as people like Nam are around, I would never regret taking a full time membership at this place.
You guys rock! Keep it up???

Been going to this gym for over 2 years. Staff are motivating and friendly. Great equipment. There is lots of options to learn new things. Many cardio machines so never any waiting. Classes and teachers are great. Also the fact they have personal trainers is a bonus. Helps you to work on your form. Very spacious to do yoga, stretching or free weights. It’s my happy place!

This location is located below main level, so there is a flight of stairs up/down from main entrance. Overall ambience of the gym feels dingy, with dim lighting (with the exception of VIP Plus Zone & WGX studio). However it was pretty quiet/calm during my visit and didn’t need to wait for anyone else to finish with equipment (if you’re into that). It was my first and probably only visit to this location, after I discovered a bunch of insects inside the washroom, near the sinks, on the doors, dead on the ground, and ESPECIALLY above on the lighting screen. I felt the chills/shivers and was so paranoid of them getting on me. They were flying around inside the lights above.

?:
- BUGS….?

- The overall design and placement of the equipment/locker rooms seems very random and scattered(e.g. you’d expect men’s and women’s change rooms to be relatively close together, and near the entrance not like all the way at the back side).
- No security latch upon entrance/exit like most other gyms
- No protein shake bar
- Not a lot of advanced machines out in the general use (non-VIP+) as I’ve seen but definitely offers something for most muscle groups

? (yes there’s some)
- Offers amenities like the tanning, sauna, hydro massage, TV screens, WG merch etc.
- VIP+ Zone does offer the more advanced equipment such as hex bar and many other deadlift bar types. Includes very heavy kettle balls, and even the lifting belts and other stretching bands. There are several benches available. You can do hip thrust, bench press ,deadlifts, squats, dead hangs and sled pushes all in peace in this area.
- Overall cleanliness around the equipment is good, constantly cleaning and topping up the towels, and lots of garbage cans around (but I just feel sick when I think about showering or using the washroom here)
- Very peaceful & chill with minimal “gym bros” (but personally I prefer having more people exercising around me, so how little people in here was a bit unsettling)

POOR MANAGEMENT OR NO MANAGEMENT AT ALL

gym equipment had been missing grips for over a year.
Water filter has been past due since Jan 19. Brought to staffs attention multiple times. Jan 27th. Still not changed.
Equipment looks like it fell off the back of a truck.

Will give the weekday hours are great. And memberships is relatively inexpensive. But I guess get what you pay for.

This gym has horrible customer service. I decided to join with a personal trainer, amongst my training leaving (from poor management) I cancelled my membership. They took an addition two payments out, that I never received. My contract was paid out. A month later, I cancelled my membership for this reason and I moved to Edmonton where there is no location. I just realized they never cancelled it and have charged me $7 a week for two years. I just noticed, as it’s a small amount and it’s easy to miss. When I called the manager told me essentially that sucks and it’s not her fault the previous team member didn’t cancel my membership. So I’d be careful with your money with this gym.