Very poorly designed mall. Parked what appeared to be a few metres from Shoppers Drug Mart on Google Maps. Partner walked out of the underground parking but there was no ground level access. Someone was screaming, sounded like a woman in distress, but turned out to be a teenage boy. She didnt feel safe so came back to get me to walk with her. Checked Google Maps and it said it was a 6 minute drive to Shoppers which was metres away but on a higher level. Something as simple as navigating escalators and elevators to an upper level was instead confusing, there are no labels on the floors in the elevator. Apparently we were going from G to 4. Shoppers didnt have what we neeed and reccomended going across the street to Pharmasave. My daughter needed to use a bathroom so we went to the library, again nothing on the ground floor and have to go up a floor. There were 4 people in line. A librarian came over to check the bathroom while we were waiting, seemingly to see if someone was shooting up in there. We decided to leave. The pedestrian and vehicle traffic was chaotic within the mall with people laying on their horns, again no clear signage. When we did get back to the streets the traffic made it impossible to get across to Pharmasave. There was one fire truck parked, who seemed to be there for paramedic reasons. Then another came with it's sirens on. The highlight of our visit was a conversation with locals in the elevator who said every year there are 911 calls from people stuck in the mall who cant figure out how to get out. Wow! Impressively chaotic bad design. This mall most have a shelf of worst design trophies somewhere, but good luck finding it.
2 years ago