I hate to be leaving this review, but on Friday June 6th I did not have an ideal experience. I had originally booked with Wendy for my appointment as she is my usual girl to do my lashes and always does a phenomenal job. However, upon arrival I was told that Wendy no longer works there, and that they have new managers/owners, yet they still booked me with Wendy and did not inform me at all about the situation. I gave the lady who did my lashes a shot because she seemed to know Wendy, and I’ve seen her and her work before. I was getting a 2 week hybrid fill, I had previously gotten a cat eye wispy set, with dark brown lashes in c/d curl (I also specified this in the appointment notes and verbally) I also showed pictures. I did not receive this. They did not have my colour lashes, they did not do what I asked for and they were aware of it and continued anyways (my eyes were taped shut at this point, so I’m not completely aware of the circumstances)… the lady who did my lashes, although nice, did not do a great job. She said that she took my old grown out brown lashes and put them in different areas on my lash line to make it look somewhat the same… not only is the colour incorrect, the lash type is wrong, as well as the placement of the lashes/style I wanted is incorrect. It honestly looks like I never even gotten a fill, at best it looks like a mediocre classic set, not nearly as full and fluffy they should be/what I asked for. At the end of what was supposed to be a 45 min appointment (it was 90 mins), I was left extremely disappointed and ashamed that I paid a total of 92 dollars for a set of lashes I do not like/make me feel ugly. Extremely disappointing experience, and it is unlikely I will come back…
Additionally, I wanted to purchase lash shampoo as it is advertised as 10 dollars. They charged me almost double the price, even after telling them what they have advertised at their cash register is 10$.
1 year ago
