As a Google Local Guide and someone who values supporting local and women-owned businesses in Manitoba, I’m deeply disappointed by my recent experience at Spa Botanica.
From the moment I walked in, the welcome was cold and uninviting. No smile, no warmth, no effort to make a guest feel comfortable—definitely not what you'd expect from a spa promising premium services.
I booked a treatment expecting relaxation and professional care, but the total time was not respected, and a portion of the service I paid for was simply skipped. To add to the frustration, I had to clean my face after a cleansing session—which makes me question the purpose of the service itself. If the basics of a facial aren’t fully delivered, what’s the added value?
I enjoy treating myself and don’t mind paying for quality, but this experience was far from it. It felt rushed, impersonal, and well below any reasonable standard for spa care. I’ve been here before and had a much better experience with Misty, but this visit was a complete letdown. Sadly, I will not be returning.
My honest advice:
- If you're looking for a proper pedicure, go to a dedicated pedicure specialist.
- If you need skincare, book with a certified esthetician.
- Avoid Spa Botanica if you're expecting a complete or professional spa experience.
While the concept of bringing multiple services together under one roof may sound appealing, in reality, they failed to deliver quality or consistency. Some local businesses wisely offer different pricing tiers based on associate experience—a model Spa Botanica should seriously consider adopting. Customers deserve to know what they’re paying for—and get treated accordingly.
No one should pay premium prices and walk out feeling shortchanged. Think twice before booking here !
1 year ago