We bought our first home with shane in cornerstone on march 28,2022, buying process was easy and we were given assurance of everything untill we moved in our house. Dissapointment over dissappointment, I am still dealing with plumbing issues after 5 months of moving in. My taps were not ordered on time, my basement rough ins were forgotten, my light fixtures were delayed and we have a leaking toilet already. Their vendor Canyon plumbing is the worst to deal with. Our order was not put in for a month and a half therefore our taps got delayed for more than 2 months. I had to send 100 emails to follow up. Now I am going back and forth regardind the leaking toilet. Our drive way is built with a step up to the front door which is strange and when asked, I was told it was in the plan, well I dont know how to read the plan, the person selling me the home could have explained me the weired transission that I now have to live with for 15 years. And this is just a few problems to name.
I bought my first house with genesis builders and my experience with after warranty with them was amazing.
Please don't buy with shane, if you do, please have everything in written, read your blue prints carefully and have your orders with their vendors in on time coz they will not take responsibility for anything.
Reply to shane homes reply on my review :
I have emails from our selections at Canyon Plumbing that took 28 days from them to respond and put in the order, please don't blame this on supply chain.
I now have siding coming off from one side of our house and just noticed our telepost leaning on one side. Adding more photos.
4 years ago