Salon Cordeiro

My experience with Isabelle was amazing! I was referred by a friend of mine, the referral program is amazing at Salon Cordeiro. I had a highlight treatment, full head, naturally a brunette and had not dyed my hair since I was 15 (at home box dyed). Isabelle is diligent, takes pride in her work and cared for my input. She made the experience extremely comfortable and the result went above and beyond what I had expected. I will be referring my friends and coming back :) I’ve attached before and after photos for some reference.

I don’t just consider Mickey my hairdresser. Mickey is a friend considered family. Her empathy is admirable. She genuinely cares about her clients. She always takes budget into consideration , and always asks how her clients are doing ❤️ I used to be very skeptical with taking risks with my hair , but Mickey has given me so much confidence to try new things over the years. She truly has a heart of gold and is so wonderful ❤️

I recently had the pleasure of visiting the salon, and I must say it was an exceptional experience. From the moment I walked in, I was welcomed by Leanne, who is not only incredibly friendly but also exceptionally smart and knowledgeable. She made me feel completely at ease and confident in her expertise. Her apprentice, Hunter, was a true testament to Leanne's outstanding training—his skills were spot on, and it was clear she had learned from the best.

The entire experience left me feeling refreshed and rejuvenated, both physically and mentally. I truly love how I feel, and I can't recommend the salon enough for anyone looking for top-tier service with a personal touch. Thank you, Leanne and Hunter, for such a great experience. 12/10

I used to be a regular here but the past year I switched to a different salon. It's a beautiful place and the owner is very friendly however it is really expensive for what you get. All the stylists are super inconsistent so you can get a decent cut and color by one and then a terrible one by another. They're also super pushy with the redken products which I don't love.

Let me start off by saying that the salon is gorgeous and the stylists I’ve dealt with were extremely friendly and welcoming, which makes this review that much more difficult to write.

I came in wanting to lighten and brighten up my existing balayage, which is a medium blonde with rose gold tones, and bring it up a little bit closer to my roots. I also expressed that I wanted a “shadow root” close to my natural colour for low maintenance purposes. This is a style I’ve had for over 7 years now and I have had it done at other salons and even at home myself without any issues. I just figured this is a routine touch up for me, but this is where I’m wrong.

I showed a photo of what I wanted to the first stylist that worked on my hair as well as describing in detail what I wanted. But as soon as she started applying the bleach, I knew she hadn’t listened. I’ve never had a balayage applied at a salon the same way that traditional highlights were done. Figuring that she would go in with a darker dye at the roots later to achieve the effect I wanted, I stayed quiet. After the service was done, there was no “shadow root”. Just bleach applied close to the root that looked like grown out highlights - not what I had asked for at all. I left the salon thinking this didn’t look so bad. However, upon a closer look at the work that was done once I was in my car, it is clear that the roots where the bleach was applied appeared brassy, with blunt horizontal lines. And my ends were over processed. The colour of my hair was almost green. And while it was explained to me that she didn’t think she could get my hair as light as I wanted, I also didn’t expect the colour to be so muddy. Once I washed my hair, there was at least 6 different tones in there and the ends of my hair felt like straw.

It was so bad that I ended up reaching out to the salon looking for a resolution, which is something I’ve never done before. They contacted me within 48 hours offering to have one of their senior stylists fix up my hair. I happily agreed to this, which in hindsight was a huge mistake. While the senior stylist did lighten the top half of my hair and the colour looked more even, it still isn’t the colour I asked for nor was it a balayage with a shadow root. You can clearly see where the bleach was applied in a blunt horizontal line in many places and I’m just honestly baffled. Not only that, due to the top half of my hair being severely damaged, there’s a ton of breakage and the bottom layers, which was not colour corrected by the second stylist, is clearly visible with all the uneven tones.

I basically walked away from this experience with damaged hair and having to pay another salon to correct the mistake.

Pictures 1-7: After first service
Pictures 8-9: After second service