Edit: I went back in for a re-do, but not a manicure anymore. I had gotten acrylics from the manager, Mindy, and she did an awesome job. She took her time to ask me if I liked the shape, the colour, etc. I would recommend booking Mindy since she knows what she's doing. As per my older review, I will not be removing it since I had to come back to get it re-done. I may have gotten a discount, but I still paid for it (per my request that I pay for the difference since I'm not looking for a freebie) and I want others to see that mistakes CAN happen. I do like this place, it's always clean and the staff are friendly.
Coming in today, I was asked by Mindy what's wrong with my nails. I told her I asked for coffin nails and my nails turned out to be different shapes, and the colour was also off and my nails ended up a bit thick. But I did say that I had asked for 3 coats in the hopes that the colour would turn darker, but it didn't so I just let it be. Mindy then ended up saying that since it's my natural nails that it's hard to shape and that's why it turned out like that. No excuse, the nail tech was able to file my nails shorter so she would've been able to shape my nails in the way I wanted it, but ok.
All in all, I'm giving only 4 stars since I rarely get my nails done and 95% of the time I come here to get them done, and the times Mindy did my nails were amazing. The first time I've ever gone here my nails were also butchered to the point I had to cut it off after only a couple hours because it hurt (different nail tech) and the other time 2-3 of my fingers hurt and different nail shapes (different nail tech) as you can see in the picture. All I'm gonna say is lesson learned and to always book an appointment with Mindy, since I've only ever had a good session with her.
Ps. You don't need to wait for me outside and ask me to remove my review. The review will change if I see fit that it changes, and it did.
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I did a walk in on Jan. 7th since I thought I didn't need to book an appointment with the manager, since all I wanted was a manicure. Simple ask, right? I walked in, greeted by the employees and asked what I wanted to get done. I simply wanted coffin nails with dark red polish and a hint of fine glitter. I looked through the colour samples and saw a dark maroon-ish colour that I thought would be nice. She filled my nails, shaped them and I only noticed my right thumb was filed a bit crooked. No big deal, I asked her it's a bit crooked and she lifted both my hands up to look at both of my thumbs, only for her to cut the left one. Mind you I grew my nails for almost 2 months so I wouldn't have to get nail extensions. By the end of the over an hour session, I get these nails. A mixture of coffin AND square nails, not a dark red polish and slight glitter. She had also nicked both my pinkies, one of them bled and was sore throughout the day. The other pinky started to get sore after a few hours. I didn't even ask for any design whatsoever but still ended up disappointed with my nails. For a simple manicure, it took about 1 hour and 30 minutes.
I'm not a very confrontational person, so I couldn't speak up as I thought nail techs should know how to do a manicure especially when there's no design and there's only shaping the nails involved. My nail tech was nice, just her skills weren't what I expected to pay for.
2 years ago
