Please be aware that this location does not bill AHC directly for services covered-they only bill privately. Certain procedures are covered by AHC, one of which I was a patient for, and wasn’t informed until my private insurance had been maxed out. Clients should be made aware that even though they are eligible for AHC services elsewhere, those services are not provided here.
I did not go to the website (where it is apparently listed), I chose solely based on the reviews-which is why I am leaving this one here to alleviate the risk of other people making the same mistake I did.
The services were good, which is why I’m giving them more than one star, but they aren’t helpful with their billing practices.
Edited to add: Although I don’t wish to go back and forth in an app, the assertion that conversations are a “habit”, should have been provided to me, and when I asked for some clarity from the staff and a call back about it, a week went by and nothing was done, no contact made, I had to phone back in to have someone take the time to go through my situation. I should have clarified where the billing was going, and I do take ownership of that-but to say services are typically provided, and were not for me, is disingenuous. Additionally, to call repeatedly (5 times in a 30 minute span) to ask if there was something that could be worked out together, when the only concern was that I change my review and nothing in exchange for the client, also demonstrates a disingenuous response.
Again, great services for a healthy recovery, but be aware of the billing.
2 years ago
