The horror!! I got a set of acrylics done when I was out of town, and since they were growing out, I decided to get them removed. This place had good reviews, and when I called to make an appointment, the woman on the phone assured me that they can do acrylic nail removals, despite the website only listing gel removals as a service. I was expecting a soak-off, or something similar. However, when I arrived for my scheduled appointment time (11:00), I had to wait an additional 10 minutes to start, because the nail tech was late! When she started, she didn’t greet me or ask me how I was doing, she just asked what I wanted (which was a simple nail removal), and she started to use the dremmel on my nails, which I thought was fine to get the top layer of gloss polish off. However, she just kept going. She was trying to get the acrylic dip powder off by just filing it off, and using gel polish remover!! She nicked my fingers THREE TIMES, and barely apologized. When she seemed satisfied, she dusted off my hands and told me to rinse them off. She didn’t bother to apply any oil or file my natural nails or anything, which I thought would be common courtesy. I didn’t pay that close attention to what they looked like, all I knew is that they looked dull and a little scratched. I paid the $15 and left. However, when I got home, I realized that they were uneven, and still had the acrylic dip powder all over them!! There were some spots where she had left too much, and others where she had ground into my natural nail and left it deeply scratched. I have thin nails, and if she had gone on any longer, she would’ve put a hole through them!! Thankfully I had a bit of acetone nail polish remover at home, as well as a buffer, so at least I have been able to get them smooth myself. Needless to say, this salon is unprofessional, untrained, and I beg you, for the health of your nails, stay away!!!
4 years ago
