Very terrible place and service.
Bullies deserved to be named.
Have you ever wondered when people are doing bad, they all of a sudden dont want their pictures, if you are confident in your threats, and abuses then you should have your picture, but when you behave good and you know the person wants to say good things about you, you dont say anything bad to taking picture, This I have noticed with different businesses, and so made it my mission to out the bad ones, once you start hearing dont take my picture, you know they are not confident in their rubbish utterance, and that red flag is all I need the more to say, tell the public same thing u told me!
I have been in the neighborhood for over 5 years and never used this because of the bad reviews I heard about the place by people who have used it and fellow busineses around. Despite I patronize other businesses in the area never have I, not wanting to drive to my usual place of massage I decided to see if anything has changed about it and thought perhaps with new reviews something must be different.
First I booked yesterday, the person who booked did not tell me anything about a 24hr cancellation fee, I had barely gotten home when i got a missed call that she forgot to take my insurance, keep in mind I asked multiple times before leaving. While attending to me, she stopped midway to attend to others, I just ignored, and stayed patiently.
So imagine my surprise upon filling the form on 24 hr cancellation window, and my appointment was booked less than 24 hrs, and with all the rules they listed as part of the 1 hr time, I was like I have been massaging for a long time, havent seen so many rules and then how many minutes will be left for my massage. Realistically, I could understand changing time as part, asking questions was neither here nor there because in other places they advise to come early for questions, and I was more than 15mins early. She - Amber asked questions within 1 min, so I tried to be mindful of time changed less than 1 minute, called her I was done no response for over 5 mins, so I got my phone to email, then she appears 7mins after, I told her I had been calling her and no response, again inside the room, she ignored me again, I gave benefit of doubt if she couldnt hear me, I asked can you hear me, no response, so I got up from the bed and asked and then she said she heard me, I said so that means you also heard me when I was calling you I was ready, she rolled her eyes, so I knew this lady was trouble and with the no extra time rule inspite of all the time taken, I was ready and so was recording my experience which I let her know that as I am recording I expect my time recovered, so this startled her and she said she wasnt proceeding - wasnt this what I wanted? Who was to be touched by a rude, unprofessional and unethical person. I confirmed I will not be charged and got my things.Then this mango in the picture not knowing what had transpired as she was not in the room began to attack me upon getting to the front, and who are you again I asked, she said the person sticking up for her colleague, I ask you stick up blindly without knowing what happened, and by just harrassing customers, she said she doesnt have to know and continued ranting, so I brought my phone to record and with video and have her repeat her barbaric comment, and she flipped you cnat record me, I said no, if you are confident in what you are saying then continue.
This is a sick, unprofessional, unethical place, with rude staff, pure waste of time, and I am committed to praising the good and outing the bad like Manning Massage addict with proof!
Let the bad ones defend their rude, barbaric , unprofessional comments!
11 months ago