Gemi Hair LTD

Always sporting long hair, I've been purchasing products from Gemi for over 45 years! It's THE place in Victoria for great hair products selection and best prices.

I've had my hair cut there as well with various stylists, all very professional yielding fantastic results. Recommended!

The service has always been great, and my family has been getting haircuts here for several years. However, I had an unpleasant experience with the recent phone reservation process. After the call was answered, I clearly told the front desk staff that I wanted to book an appointment with Alex for a hair coloring service. However, after hearing this, the person just placed the phone aside and ignored me. I could hear them talking to other customers, and the phone was left unattended without any response to me. I was left helpless because they didn't even tell me to wait, and I ended up waiting for five minutes with no reply. Eventually, I had no choice but to hang up the phone. This experience was very disappointing and frustrating. I hope the front desk can improve their handling of customer reservation calls in the future!

I have gone to this salon for years and had good hair cuts but the perm I had was not up tompar with the haircuts. After about three weeks I I feel the curl has fallen and gone frizzy with pieces of straight hair at my neck. After paying a lot I will not be back which is a shame as have had good haircuts otherwise.

Had a really disappointing first experience here. I booked an appointment for a haircut, expecting at least a decent level of care and attention. My appointment was at 12:00, and I was literally walking out the door with my receipt in hand by 12:11. Eleven minutes. For what was supposed to be a proper haircut.

The stylist, Alex was incredibly rushed and dismissive. There was no consultation, no real effort to understand what I wanted—it felt like they just wanted to get me in and out as quickly as possible, he was a bit rough with my hair and head. And for that, I was charged $72.70—for what basically amounted to a quick trim.

My concerns about dry hair,dandruff and asking about products weren’t even answered. I was inquiring about shampoo for dry hair and all I got was a “maybe”. Expensive and not worth your money. I would understand a $70 haircut that included a wash and shampoo or anything but none of that was done. Definitely won’t be returning, and I wouldn’t recommend it to anyone looking for actual service or value.

I paid $70 hoping to fix an already not-so-great haircut, but unfortunately, the result turned out even worse. The length on both sides, especially around my face, is visibly uneven. After I washed my hair, the cut looked terrible — the shape completely falls apart, everything sticks out, and it doesn’t hold any style. It’s really disappointing to pay that much and leave the salon feeling even more insecure. I truly hope situations like this are taken more seriously and handled with more care and responsibility.