The worse brow wax experience of my life.
I went for a brow wax and tint, pretty typical treatment. I’ve always gone to foxy box always been happy, until today.
Aside from the appointment the manager needs to work on managing their staff and maintaining a professional environment. The entire time I was there you could hear all the workers screaming, laughing, yelling. It sounded like I was in a high school or at a teenage sleepover. I know it’s not a spa but I expected, at the very least, a professional calm environment.
I won’t post the girls name but she seemed young, new and not very confident. The waxing was uncomfortable and more painful, the wax also felt completely cold on my skin so there’s some weird spots. No aloe or cooling was used at all. No cleaning up was done. The tint was put on uneven, messy, splotchy and all over the place. I’ve been getting my bows tinted for 10 years. I know it looks darker at first. My brows looked insane when she was done, NO shape, uneven, messy, no trim. Just looking bushy and dirty.
I spoke with the manager and she tried to fix them but at that point I didn’t trust anyone there. She got more tint off and plucked lots of hair that was missed but I told her to stop. I didn’t want anyone else here touching me.
The service was comped and she said my next one would be which is a nice gesture but I couldn’t be paid to ever step foot in this place ever again. When I leave with my brows looking WORSE than when I walked in there’s no chance I’m returning.
Just thought I would post my experience, loud unpleasant environment and the worst brow wax I’ve gotten in my life. It happens.
1 year ago