Canada Goose Banff

We’ve visited the Canada Goose store in Banff twice in the last six months, and each time, the experience has been fantastic! The staff is incredibly friendly and helpful without being pushy, which makes shopping here a pleasure.

We’ve purchased multiple jackets from this location, and the quality is top-notch—one of our favorite brands! Even my husband, who is 6’5”, has no issues with sleeve length, thanks to the knowledgeable staff who always find the perfect fit. Highly recommend this store for anyone looking for premium outerwear and excellent customer service!

This store is terrific. The moment we entered the store we were approached by a young woman who was interested in helping us by asking about our interests. She did not in any fashion push us or seem to be more interested in making a sale rather than assisting us. We asked her name, Tallulah Davies. Her knowledge of the product I was looking at was complete and she presented it clearly. We entered the store without any thoughts to purchasing a thing. Just looking. We walked out after spending $682. This wouldn’t have occurred except for Tallulah’s professionalism.
She is definitely an asset.

I love it here! Will definitely come back here every time I can. The layout is amazing and everyone was so accommodating. I recommend looking for Evelyn (let her know I sent you). She had introduced me to her own personal favourites and what she believes I would prefer based on the apparel I gravitated on. Evelyn would even describe every single jacket I touched. We tried on several jackets and she even pulled out every colour available to let me choose, as well as the different sizes I'd like to check for fitting. She never made me feel like I had to buy a jacket just because of how much time she spent on me. She felt like my shopping bestie! My boyfriend even laughed at me for trying to tip her. ?

Overall, great customer service!

Thank you, Canada Goose.
Special thanks to Evelyn!

Best service! We were really basic & walkked into the store. The sales staff war really gentle, nice & has a good knowledge bout the products. She showed me the products & helped me to find my size. I was really happy with the service & top quality of the brand.

We were visiting Banff from New York for a couple of days and visited this store during that time. I forgot the name of the lady who assisted us, but she was very patient and helped my husband to try different styles and colors and gave us details about each of them. We thought that the flagship store at Calgary would be having more variety compared to the Banff downtown store, but we were wrong. This store also has quite a good amount of collection and very nice staff to assist. They also have Cold room which was temperature controlled and my husband tried 2-3 jackets and the lady adjusted the temperature as per his request to test the jackets. Quite helpful to pick the right one.