The worst place i have ever been too, we went there to inquire as we wanted to customize our couple bands, they showed us pictures from google and said they could do those so we agreed, they said will be contacting us to choose the fonts designs to be engraved on the rings, also we wanted to gave them our old bands in exchange almost 2 weeks later I text them as I dint get any designs from them and wanted it before our wedding anniversary and i get a text back saying come at 3 and pick up it, we go and they a terrible design done on the rings and totally opposite to what they had show us! When we confronted them they said their worker got it done and they had no clue about it again they said they will get it done the rings where 12 gram that day and when asked about the price, she said its 1450, a few days later she calls me asking about the fonts and gave me 10 reasons why i cant chose some fonts, again this people will tell you everything and when it time to deliver they will have 100 of reasons of not doing it! The second time the same thing happened the rings where awfully engraved and I asked my old rings back and they said they melted it! When i got furious about it the lady in the call said they will give us that amount of gold! And when we went get it the owner started yelling and arguing with us i had to video tap him to make him shut up!
Finally we had no option to take this awful rings from them and also they charged us 1450 which was for 12 grams but the ring we finally got was only 11.4 after scrapping the layer! After arguing they only returned out 50$ back and took 1400 for such crappy work!!!! And we had to go 7 times to this store!!!
Be very aware of them people, they are too sweet and polite when they are taking our order and will have 1000 of fake promises!
2 years ago
