The Massage Shop in Downtown Select Quadrant Edmonton

Services/Products

Massage Parlour

Trigger-Point-Therapy

The Massage Shop

$100

Unverified Business

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Reviews (83)

Went for a massage for the very first time. Gwen, one of their RMTs, took amazing care of me. Asked a decent amount of questions and let me know what I am to expect before, during, and after the session. Gwen knows what he’s doing and it showed in how he was always asking for consent and in how hard or soft he was massaging me.

The place is not necessarily easily seen from the outside, but if you could follow directions on Google Maps and could easily swallow your pride to ask for directions once inside Empire towers, they are easy enough to find.

One other notable feature is that they do direct billing. I was feeling a little woozy after my amazing massage and my insurance was fortunately able to cover my bill and I was sent off. Easy! They do all the work for you. I can not wait for my next session!

1 year ago

Sam P

Google Review

(5)

I booked a massage for the first time at the massage shop. I have back issues and pain and Evan did a great job at helping ease my issues. I already feel so much better. I highly recommend this place!

1 year ago

Dylan Collis

Google Review

(5)

Gwen was amazing ! I had extreme tension in my shoulders and neck which was causing a lot of pain. Gwen listened to my concerns, was patient and checked in throughout the massage.

1 year ago

Kate Rykova

Google Review

(5)

I've seen Evan a few times for deep tissue massages but recently went to see him due to some neck pain. He was absolutely amazing and I left feeling so much better. He is very approachable, personable, and tailors his massages to his clients' needs. I definitely recommend booking an appointment with Evan if you want a great quality massage that will fix you right up!

2 years ago

Erin Sali

Google Review

(5)

Gwen did an awesome job on my stressed out upper back. Feels so much better. He was very respectful and we had great conversation. Would definitely recommend him. Thank you so much Gwen!

2 years ago

‹ ›

Tim

Google Review

(5)

1 year ago

Sam P

Google Review

(5)

1 year ago

Dylan Collis

Google Review

(5)

Gwen was amazing ! I had extreme tension in my shoulders and neck which was causing a lot of pain. Gwen listened to my concerns, was patient and checked in throughout the massage.

1 year ago

Kate Rykova

Google Review

(5)

2 years ago

Erin Sali

Google Review

(5)

Gwen did an awesome job on my stressed out upper back. Feels so much better. He was very respectful and we had great conversation. Would definitely recommend him. Thank you so much Gwen!

2 years ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What services does The Massage Shop offer?

The Massage Shop offers professional massage therapy aimed at reducing stress and enhancing wellness, with options that include targeted deep tissue work and relaxation-focused modalities. Treatments are customized to address specific concerns such as back, neck, or shoulder pain while respecting individual comfort levels. Reviews highlight therapist Gwen and Evan for attentive communication, consent checks, and adaptable pressure, resulting in sessions that feel personalized. The Downtown Edmonton location on Jasper Avenue provides a calming environment conducive to restoration after daily activities.

How does booking work and what is the process upon arrival?

Booking is straightforward and typically arranged in advance, with arrival at the Downtown Edmonton clinic a calm, easy process. Therapists begin by discussing goals, any areas of concern, and preferred pressure to ensure a collaborative experience. Reviews show that staff ask clarifying questions and outline what to expect before, during, and after the session, with check-ins throughout. The practice also handles direct billing where supported by insurance, helping clients manage payments efficiently.

Are therapists at The Massage Shop qualified and friendly?

Therapists at The Massage Shop are described as highly skilled and approachable professionals. Reviews consistently highlight Gwen and Evan for expertise in addressing tension, tailoring sessions to client needs, and maintaining respectful, friendly communication throughout the appointment. Clients report clear explanations about techniques, thoughtful checks on comfort, and a sense of trust built over multiple visits. The result is a welcoming environment where treatment plans respond to individual wellness goals in Downtown Edmonton.

Can I expect personalized treatment plans and ongoing support?

Each session is based on an individualized plan designed to address the client's unique concerns and comfort level. Therapists assess posture, pain points, and daily activities, then adjust pressure and technique accordingly. Reviews indicate that Gwen and Evan tailor treatments to evolving needs and check in regularly, creating a pathway to improved mobility and relief. This personalized approach occurs within a calming Downtown Edmonton setting, supporting consistency and progress across multiple visits.

Is direct billing available, and how does it help with insurance?

Direct billing is available for eligible clients, simplifying payment by processing claims with insurance providers where supported. Reviews describe how this service streamlines the checkout, allowing clients to leave after a treatment without worrying about upfront reimbursements. The preference for smooth billing is paired with thorough explanations of coverage options and expectations, ensuring confidence in the transaction while maintaining a relaxing experience within the Downtown Edmonton clinic.

What makes The Massage Shop stand out in Downtown Edmonton?

The Massage Shop stands out in Downtown Edmonton due to its calming environment and client-centered care. Reviews emphasize clear communication, consent checks, and therapist responsiveness to feedback, with Gwen and Evan adjusting technique to individual needs. The downtown location near Jasper Avenue offers easy access for workday breaks, while therapists deliver professional, respectful service aimed at reducing tension and improving well-being across visits.

Are there therapists who specialize in neck and back pain relief?

Therapists at the shop have proven strengths in addressing neck and back pain, with clients reporting meaningful relief after targeted sessions. Gwen and Evan are highlighted in reviews for deep tissue skills, adaptable pressure, and careful assessment of problem areas. They tailor treatments to individual symptoms and daily activities, combining technique with attentive listening to achieve noticeable improvements in mobility and comfort within a Downtown Edmonton setting.

What can new clients expect during a first visit?

New clients can expect a friendly, informative first visit focused on comfort and clarity. The session typically begins with intake questions about goals and medical history, followed by a discussion of preferred pressure and treatment goals. Reviews show therapists explain what to expect before, during, and after the massage, adjust based on feedback, and check in throughout. The Downtown Edmonton clinic provides a calm environment conducive to relaxation and gradual relief from symptoms.

Do they offer packages or ongoing wellness programs?

Staffing emphasizes ongoing care and repeat visits as a path to sustained relief, with many clients returning for further sessions after initial success. Reviews highlight Gwen and Evan delivering personalized plans, consistent progress, and supportive communication that aligns with long-term wellness goals. Although explicit wellness packages are not described in the available reviews, the practice encourages regular appointments and flexible scheduling, ensuring continued access to skilled massage therapy in a convenient Downtown Edmonton location.

How accessible is the location and what about parking or transit?

Accessibility is facilitated by a Downtown Edmonton address on Jasper Avenue, with Empire Towers noted as a nearby landmark in user directions. The clinic aims to be easy to reach for both commuters and locals, with public transit options and nearby parking common in the area. Reviews imply clients navigate the building efficiently with straightforward directions, and the calm interior helps offset typical parking or travel stresses during a visit.