Phoenix Nails & Spa in Evanston NW Calgary

Services/Products

Nail Salon

Classic Manicure

Phoenix Nails & Spa

$25

Unverified Business

Gel Manicure

Phoenix Nails & Spa

$45

Unverified Business

Deluxe Pedicure

Phoenix Nails & Spa

$60

Unverified Business

Manicure

Phoenix Nails & Spa

$100

Unverified Business

Gel Nails

Phoenix Nails & Spa

$100

Unverified Business

Acrylic Nails

Phoenix Nails & Spa

$100

Unverified Business

Pedicure

Phoenix Nails & Spa

$100

Unverified Business

Gel Pedicure

Phoenix Nails & Spa

$100

Unverified Business

Dip Powder Nails

Phoenix Nails & Spa

$100

Unverified Business

French Manicure

Phoenix Nails & Spa

$100

Unverified Business

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Reviews (187)

Tina is my absolute star! the several times she’s dealt with my chewed up nails, the shellac still turned out BEAUTIFUL! so gentle and kind. and every now and again when i go in for my eyebrows, she’s quick and precise.

the place is always so clean (plus it always smells amazing) and once i went in with my mom and they gave me a free foot bath! forever my go to :)

10 months ago

Tammy Lyn Carbol

Google Review

(5)

I have been going to get my nails done from Tina for years. I get very expensive and artistic designs done to my nails and I am NEVER unsatisfied. She is the kindest and most gentle person I have met and does amazing things with nails. She would absolutely not yell at someone unless they were incredibly ignorant and rude, or were trying to get a free set of nails, which, unfortunately, DOES happen from time to time. I highly recommend her and her skills. I am always getting comments on my nails and designs! She's fabulous! Her pedicures are very relaxing as well. Love them!

10 months ago

Harleen Grewal

Google Review

(1)

I’ve never left a salon feeling so disrespected and humiliated. My experience at this nail salon was beyond unacceptable. The nail tech, Tina, was extremely rude and aggressive with my hands throughout the entire appointment. Despite calmly asking her to fix multiple issues with the nails, she became visibly irritated and even started yelling at me in front of other customers.

What made this situation even more disturbing was when she said, “YOU people are so entitled and think you know everything.” I was absolutely shocked by this comment. I have never had a problem at any salon before, and the entire encounter was recorded on video.

When I asked for the nails to be removed, they refused—and still charged me the full amount. I left the salon in tears, after being publicly yelled at across the room. No one should ever be treated this way, and I truly hope this review helps protect others from experiencing the same trauma.

10 months ago

Hb87 00

Google Review

(1)

I had booked an appointment for myself and my mom. I had booked two pedicures and two acrylic sets. Upon arrival they realize that they had booked two pedicures one acrylic set, and one shellac set. I realize that there was some sort of misunderstanding, which was OK. I asked them if they had time to do an acrylic set for myself and my mom and they said no. So I decided that I would call another salon and see if they had time to do an acrylic set for me. Since another salon had time to do an acrylic,I decided that my mom could just stay and do her side of the appointment, which would be one acrylic set and one pedicure. However, the lady that usually manages phone calls and appointments was very rude and said that if I was not going to stay for my appointment, then my mom would not be receiving any services either. This was extremely upsetting because there was clearly a misunderstanding of what was booked and I was trying to still make it work with what they had booked us in for.
I don’t understand why they denied my mom her services if I did not stay after they were the ones that said they did not have time for the both of us.

It showcase horrible customer service, they could have just offered to do my mom’s appointment still and maybe even my pedicure but they were extremely rude and basically making us get a shellac service when we didn’t want one.

In the end me and my mom and ended up leaving .
Try booking elsewhere, they are rude and unprofessional!

8 months ago

Navi Dhaliwal

Google Review

(1)

If I could give 0 stars I would. Absolutely terrible customer service. My friend asked nicely to get polish cleaned from the side of her nails just to have a nail tech start screaming at her. She was so patient and stayed kind but the nail tech continued to yell and cause a scene. The whole thing is on video. I don’t know how anyone could treat someone like this when they are quite literally paying for a service. Literally ruined her entire day and the nails were so ugly too. Do not ever come here 0/10.

10 months ago

‹ ›

Maya C.

Google Review

(5)

10 months ago

Tammy Lyn Carbol

Google Review

(5)

10 months ago

Harleen Grewal

Google Review

(1)

10 months ago

Hb87 00

Google Review

(1)

8 months ago

Navi Dhaliwal

Google Review

(1)

10 months ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What services does Phoenix Nails & Spa in Evanston offer?

Phoenix Nails & Spa in Evanston offers a full range of nail and spa services designed for lasting beauty and comfort. Customers can select manicures, pedicures, acrylics, gel enhancements, and dip powders, along with precision nail art. Spa treatments include hand and foot massages, exfoliating scrubs, and gentle, relaxing treatments. The team emphasizes hygiene, thorough prep, and long-lasting results, with attention to individual style, lifestyle, and comfort throughout every visit.

What makes the Evanston location stand out?

Located in Evanston, the salon focuses on a clean, welcoming environment that prioritizes client comfort and safety. The staff blends technical skill with a calm ambiance, ensuring each treatment targets personal goals. Scheduling flexibility, clear pricing, and efficient service help clients maximize their time. Clean tools, proper sanitation, and attention to detail contribute to consistently positive experiences, while comfortable seating and a soothing atmosphere enhance overall visits.

How does the salon address customer concerns and complaints?

Customer concerns are handled through a responsive, third-party perspective that prioritizes fair resolution. If a service falls short, staff can review the request, discuss adjustments, and offer rework or refund options where appropriate. Clients are encouraged to communicate preferences clearly at the start, and any issues identified during the visit are documented to improve future experiences. The goal is to restore satisfaction promptly while maintaining a respectful, professional environment for all guests.

How can clients book an appointment?

Booking at Phoenix Nails & Spa is available online, by phone, or by walking in at the Evanston location. Prospective clients can select preferred services, technicians, and times, with reminders sent ahead of appointments. Cancellations are accommodated free of charge within policy guidelines, while late arrivals may be rescheduled to respect other guests. For first visits, a short consultation helps align expectations with service duration, style goals, and any skin or nail considerations.

What safety and cleanliness standards are in place?

Phoenix Nails & Spa adheres to stringent hygiene practices at the Evanston location. Asset handling uses sanitized tools, single-use disposables where possible, and rigorous site cleaning between clients. Hand sanitizer and fresh liners are standard, while protective measures help reduce exposure during services. The team maintains proper ventilation, clean surfaces, and regular equipment sanitation, reinforcing a safe, comfortable environment where clients can relax and enjoy treatments with confidence.

What should customers expect regarding pricing and services?

Pricing at the Evanston location reflects service type, duration, and materials used. Some services include premium enhancements with long-lasting results, while basic manicures or pedicures remain approachable. Clients receive itemized quotes before treatment, and any additional steps are discussed upfront. Periodic promotions and loyalty rewards are offered, providing savings on select services. The salon maintains transparent communication so clients can make informed choices that match preferences and budget without surprises.

Does Phoenix Nails & Spa offer spa experiences or package deals?

Yes, the Evanston salon provides spa experiences that combine nail care with relaxing add-ons such as aromatherapy, massages, and gentle exfoliation. Packages are designed for convenience and value, allowing guests to enjoy multiple treatments in a single visit. Booking a spa package includes guidance on suitable services and timing, ensuring a balanced itinerary. The option to customize each experience remains available so clients receive personalized pampering that fits individual needs.

What do reviews say about the staff and service quality?

Review feedback highlights strong technical skill and attentive care from the salon’s nail technicians, with many clients praising careful work and pristine environments. Some comments acknowledge occasions where service style or communication could be improved, prompting proactive responses from management. Overall, customers frequently note clean facilities, consistent results, and friendly staff, reflecting a commitment to professional service in Evanston. The operation emphasizes listening to preferences and delivering beauty outcomes with reliability.

What amenities or comfort features does the salon provide?

Phoenix Nails & Spa focuses on guest comfort with comfortable seating, pleasant aromas, and a calm atmosphere. Amenities include beverage options, clean restrooms, and a tidy, inviting space between appointments. The Evanston location ensures easy access and reasonable wait times with online scheduling. The ambiance supports a relaxing experience while technicians perform precise nail care, providing a balance between efficiency and indulgence for clients seeking quality pampering.

What should a first-time client know before visiting?

First-time clients should plan a bit of time for a quick consultation to align expectations with service type and timing. The Evanston team welcomes questions about nail health, preferences, and desired outcomes, and will tailor a plan accordingly. Arrive a few minutes early for check-in, bring reference photos if possible, and understand pricing before starting. Hygiene and comfort are prioritized, with a focus on creating a positive, stress-free experience from the moment of arrival.