New Trends Salon & Spa in Chappelle SouthWest Edmonton

Services/Products

Hair Care

New Trends Salon & Spa

$100

Unverified Business

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Reviews (212)

Health care worker

Google Review

(5)

Been going here few times to get eyebrows done . Met Cindy today . She was very great and gentle with waxing my face and also did my eyebrows perfectly . Thank you ? the manager it seems always professional and welcoming . All the staffs are great always

1 year ago

Manju Wilson

Google Review

(5)

I can definitely say that Gagan is an amazing hair dresser, professional and more knowledge . I had a hair cut & highlight today.I truly appreciate Gagan to listening my concerns and thoughts and also he offer me the new suggestions with his experience. And also really appreciate kulijet for heartful support. You guys are amazing. I’ve been consistently thrilled with the results. So grateful to have been there . Very professional , Friendly services with welcoming environment. Highly recommended !
Thanks Gagan & kulijet

2 years ago

Simranjeet Kaur

Google Review

(1)

I had a really disappointing experience at this salon. they give wrong information about the services from the start, and what was supposed to be a straightforward appointment turned into something completely different.

I was also charged much more than expected. There were extra fees added without clear explanation, and the overall price was way too high for the quality of service I received.

It felt like transparency and customer satisfaction were not a priority. I left feeling frustrated and taken advantage of. Unfortunately, I won’t be returning, and I wouldn’t recommend this place to others.

12 months ago

Prathyusha Sai

Google Review

(1)

WORST SALON ******* 2inch CUT on SCALP. These people are scammers that do not even know basics of hair cut . My husband went for a hair cut yesterday, not only came back home with a bad haircut but also with a CUT that was bleeding . Bad haircut , it’s ok I can understand . But a CUT seriously ? He went back there today and the lady gave him some anti biotic and mentioned this has never happened before ??? Will that statement make him better ? Dont you know how extra careful you should be on someone’s scalp ? I have never ever had this kind of experience before . PLEASE spend your money at salons that knows what they are doing . Also read the REVIEWS before you visit a salon because if I read this salons reviews I would have never gone .

1 year ago

Nonika Singh

Google Review

(1)

Got threading done from here yesterday. My eyebrows dnt align anymore. I specifically asked them just to take extras out. She Still made them thin. Worst job done.
Donot recommend this saloon for threading.

1 year ago

‹ ›

Health care worker

Google Review

(5)

1 year ago

Manju Wilson

Google Review

(5)

2 years ago

Simranjeet Kaur

Google Review

(1)

12 months ago

Prathyusha Sai

Google Review

(1)

1 year ago

Nonika Singh

Google Review

(1)

1 year ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What services does New Trends Salon & Spa provide in Edmonton's Chappelle area?

New Trends Salon & Spa offers a comprehensive menu for Edmonton clients, including modern haircuts, color transformations, styling, and rejuvenating spa treatments. The emphasis is on personalized beauty care delivered in a relaxing environment. Located in the Chappelle area at 3150 141 St SW, the team tailors services to each guest's goals and lifestyle. The salon welcomes clients from nearby Stony Plain and surrounding communities seeking professional results, friendly guidance, and a consistently comfortable experience.

How does the salon handle pricing and upfront estimates to avoid surprise charges?

Transparency is a priority at New Trends Salon & Spa, with upfront estimates provided before any service. When questions arise about pricing, clients can expect clear explanations of included charges and any potential add-ons. In practice, the team discusses the plan during a consultation, shares a written quote when needed, and avoids surprises by confirming shared expectations. This approach addresses past concerns found in reviews and reinforces trust for guests receiving hair, waxing, or spa services in Edmonton.

What measures ensure safe, professional haircuts and color transformations?

Safety and precision guide every haircut and color transformation at the salon. A structured consultation helps align expectations, while seasoned stylists listen to concerns and offer informed recommendations. This approach emphasizes scalp safety, high-quality products, and customized styling plans that respect individual hair type and lifestyle. Clients repeatedly benefit from attentive service and professional execution, with staff such as Gagan and Kulijet highlighted for listening, advising, and delivering consistently reliable results in Edmonton’s Chappelle neighborhood.

How are waxing and threading services performed to meet eyebrow expectations?

Waxing and threading are performed by skilled technicians who aim for symmetry and comfort. The team follows personalized consultations to choose the right shape, then checks alignment with the client before finishing. Positive feedback highlights Cindy's gentle technique and careful touch, while staff remain focused on accuracy and safety. If adjustments are needed after a service, the team offers prompt reassessment and refinement, ensuring eyebrows meet expectations and deliver a confident, natural result.

What is the customer service style at New Trends Salon & Spa?

Customer service at New Trends Salon & Spa emphasizes professionalism and a welcoming atmosphere. Reviews describe staff as consistently professional and friendly, with managers presenting a courteous, organized approach to appointments. The team prioritizes client comfort, answers questions clearly, and supports decisions with expert guidance. Overall, the experience is characterized by respectful communication, attentive listening, and a calm environment that helps clients feel confident about their beauty choices in Edmonton.

Who are the standout stylists, and what can clients expect from sessions?

Standout stylists such as Gagan are noted for professional, attentive service and willingness to propose thoughtful new ideas. Sessions routinely involve listening to concerns, sharing experience-driven suggestions, and collaborating on a plan that suits hair type and lifestyle. Kulijet provides heartfelt support throughout the visit, reinforcing a caring atmosphere. The combination of expertise and friendly, practical guidance contributes to consistently positive results and long-term satisfaction for clients seeking reliable, stylish transformations in the Edmonton area.

How can clients book an appointment at New Trends Salon & Spa?

Booking at New Trends Salon & Spa is straightforward for Edmonton residents. Appointments can be arranged by emailing newtrendssalonandspa@gmail.com, with the address at 3150 141 St SW in Edmonton’s Chappelle district. The team welcomes inquiries about services, availability, and consultations to tailor looks. A quick call or email helps secure preferred times, while online resources provide guidance on service options. This streamlined process supports efficient planning for busy schedules and special occasions.

Does the salon serve residents beyond Edmonton, and is it convenient for nearby communities?

New Trends Salon & Spa serves clients across Edmonton and nearby communities, with a convenient drive from Stony Plain for those seeking quality hair and beauty care. The Chappelle location combines easy access with a relaxing environment. Whether visiting for a haircut, color, waxing, or spa treatment, guests benefit from a professional team, modern facilities, and a focus on tailoring services to individual needs within a community-friendly setting.

How does the salon address concerns or dissatisfaction to ensure client satisfaction?

New Trends Salon & Spa addresses concerns by listening to feedback, providing transparent explanations, and offering timely reassessment and adjustments where needed. The goal is to restore confidence through professional service and clear communication. The team treats complaints as opportunities to improve, with a focus on fairness, accountability, and ensuring future visits meet the expectations described during consultations in Edmonton and surrounding areas.

What makes the overall experience stand out for hair care and beauty in Edmonton's Chappelle neighborhood?

The overall experience blends a relaxing environment with tailored services and client-focused attention, driven by an experienced team. The salon's results consistently reflect expertise in modern cuts, color, waxing, and spa treatments. Positive staff interactions, including professional management and supportive service, contribute to a sense of trust. Guests describe dependable outcomes, thoughtful recommendations, and a welcoming vibe that makes New Trends Salon & Spa a preferred destination in Edmonton.