MAC Cosmetics in Meadowlark park SW Calgary

Services/Products

Makeup Services

Male Grooming Makeup

MAC Cosmetics

$2,000

Unverified Business

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Reviews (78)

Two weeks ago I was here for extra dimensions eyeshadows. Steve helped me amazingly they went above and beyond. I was so amazed by their services . Thank you so much Steve ….. I hope I have used your pronouns correctly . There was another employee who helped me as well choosing blush they were also great .

12 months ago

Maryam Shibly

Google Review

(5)

I had such a great experience at MAC today! A lovely associate named Maryam (who has the same name as me!) helped me out, and she was an absolute gem. She patiently showed me different blush options and even gave me tips on how to apply them with their brushes. Despite the store being packed due to Black Friday sales, she remained calm, helpful, and so sweet throughout. Big shoutout to Maryam—she made my day! ?

2 years ago

Angel Castillo

Google Review

(5)

Anna was exceptional! So helpful and so knowledgeable. She helped me find exactly what I was looking for and then some! Thanks for such a lovely experience.

1 year ago

L H

Google Review

(3)

While the staff here is friendly and helpful, I really feel they could use more training. They do makeup beautifully on themselves but lack the skill to color match appropriately on customers. I used to be able to show up and have an artist immediately know how to swatch my skin shade and match it perfectly back in the day. I had to return one concealer due to it being too pink and exchanged it for another shade. The next shade also didn’t work out so I just decided to return it. Unfortunately you can’t get a refund once you do an exchange. You’re better off doing a return the first time around, then purchasing the next item in case the next one doesn’t work either. At this point they suggested I should’ve had samples made (which should have been done in the first place? Instead of getting color matched incorrectly twice.) Anyway, I asked if I could use the store credit online and was told she thinks I could. Ended up reading the back of the card and of course - it can’t be used online. While I appreciate their fair return policy, I just wished the skill level was there to appropriately colour match. Next time I’d suggest just applying the products yourself since they aren’t too heavy handed in application. Oh well. Hopefully there’s something from there I can use the credit on…

2 years ago

Rutuja A

Google Review

(1)

Recently visited this MAC store, excited to shop and claim my birthday gift. While the sales associate assisting me with lipsticks was incredibly helpful and friendly, my experience was unfortunately ruined by the store manager’s rude and dismissive attitude.

When I inquired about my birthday gift, they claimed they couldn’t find my account in their system. I showed them my confirmation email, my account and all necessary details, yet instead of making an effort to resolve the issue, the manager was completely uninterested and unhelpful. They didn’t even attempt to offer a solution or manually process the gift—instead, they dismissed my request entirely saying I need to contact customer support and that they are too busy with other customers to open a new account for me. Seriously?? As if I wasn’t a customer. Their tone was curt, and made me feel like I was asking for a favor rather than something I was entitled to as part of MAC’s program.

It’s disappointing when a brand known for quality products has a store manager who lacks basic customer service skills. MAC, I hope you take customer feedback seriously and ensure your managers uphold the same standard of service your brand represents.

1 year ago

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Jashan mangat

Google Review

(5)

12 months ago

Maryam Shibly

Google Review

(5)

2 years ago

Angel Castillo

Google Review

(5)

Anna was exceptional! So helpful and so knowledgeable. She helped me find exactly what I was looking for and then some! Thanks for such a lovely experience.

1 year ago

L H

Google Review

(3)

2 years ago

Rutuja A

Google Review

(1)

1 year ago

‹ ›

Frequently asked questions

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What services does the Meadowlark Park MAC location offer and how can customers receive personalized beauty advice?

The Meadowlark Park MAC location provides makeup services and personalized beauty consultations conducted by trained associates. Visitors can book one on one sessions to explore products, shades and techniques for any occasion. Reviews highlight staff such as Steve and Maryam for helpful guidance, shade recommendations and practical application tips. During peak periods, the team remains attentive and friendly, offering hands on demonstrations, brush usage advice and step by step routines tailored to individual skin tones and preferences.

How is shade matching and color advice handled at this store?

Color matching is a frequent focus of customer service at this location. Associates are trained to swatch and compare shades on the skin, offering testers and side by side comparisons. Some reviews note that color matching may vary, prompting requests for a dedicated artist or multiple shade trials. The team can arrange samples and guidance on how makeup looks in person, with options to exchange or seek support if the initial match is not ideal.

Is there a birthday gift program and how is it handled at the Meadowlark Park location?

MAC customers can often access a birthday gift program at participating stores, including Meadowlark Park. Staff aim to verify accounts and apply rewards during the visit, but experiences vary. Some guests report success when staff locate accounts and process gifts, while others encounter delays or requests to contact support. The guidance focuses on ensuring verification steps are followed and offers alternatives if the gift cannot be located at the moment of purchase.

How does customer service handle complaints or difficult experiences at this location?

Customer service at Meadowlark Park presents a mixed picture. Several associates are described as friendly, patient and helpful, while a review mentions a store manager with a curt and dismissive tone. When issues arise, it is advised to request a supervisor for escalation and share details for review. The MAC brand emphasizes customer care, with efforts to address concerns, clarify policies and restore confidence through attentive listening and practical solutions.

What is the store policy regarding returns and exchanges as observed by customers?

Return and exchange policies are described by customers as generally straightforward yet sometimes confusing. In practice, purchases may be eligible for exchanges with store credit while refunds depend on receipt and item condition. Some shoppers report difficulty with refunds after exchanges. Visitors are advised to confirm eligibility at checkout, retain receipts, and ask a staff member to clearly explain the current policy. For online orders, separate terms may apply to the process.

What stands out about the staff's expertise at MAC Meadowlark Park?

Staff at the Meadowlark Park location are described as friendly and knowledgeable, with a focus on artistry and practical guidance. Several associates offer hands on application tips, shade recommendations and brush selection advice. Specific names from reviews, such as Maryam and Steve, are highlighted for their calm demeanor and commitment to helping customers purchase products that fit personal goals. The team emphasizes listening to needs and translating them into tailored beauty routines.

How does MAC Meadowlark Park handle busy periods or high customer volume?

During busy periods, such as promotional sales, the staff at Meadowlark Park maintain composure and continue delivering attentive service. Reviews note that the store can become packed, yet associates remain approachable and ready to assist with product selection, shade choices and demonstrations. Potential customers are encouraged to plan ahead, allow time for one on one guidance and understand that thorough consultations may require additional time while still receiving quality recommendations.

Does the Meadowlark Park location carry skincare products in addition to makeup?

MAC Meadowlark Park features a comprehensive range of makeup and skincare products designed for artists and enthusiasts. The staff can advise on skincare routines, prep and finishing touches to complement makeup looks. The availability of skincare lines helps customers address concerns while exploring color options. This combination supports a holistic beauty experience, allowing shoppers to experiment with textures and treatments under informed guidance from product specialists.

How can customers discover new trends or product launches at this MAC location?

MAC Meadowlark Park keeps customers informed about new launches and trend oriented products through artistic demonstrations, staff recommendations and in store displays. Associates stay current with seasonal releases and provide insights on how to incorporate trends into personalized routines. Guests can explore classics as well as the latest innovations, guided by knowledge from experienced artists who translate trends into practical looks for different skin tones and occasions.

How can customers contact or visit MAC Meadowlark Park location?

Customers can visit the Meadowlark Park location at 6455 Macleod Trl SW Space 0162A, Calgary, AB, or reach out for guidance during store hours. The team offers walk in consultations and can schedule appointments for one on one makeup advice. The neighbourhood Meadowlark Park area provides accessible shopping for artists and beauty enthusiasts, with associates ready to assist with product selection, shade matching and professional application tips.