Emerald Day Spa in Oaklands Victoria

Services/Products

Massage Parlour

Trigger-Point-Therapy

Emerald Day Spa

$100

Unverified Business

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Reviews (117)

Jessica Kosichek

Google Review

(5)

I brought a friend in to have our nails done and it was such a lovely experience! The nail techs were super sweet and did a great job. Would definitely come back!

11 months ago

I had a great experience today! Booked same day, but due to an error on the system my appointment was lost when I arrived.(fixed now) Shannon at the front desk was very helpful and apologetic. It was late in the day and no one was available for my appointment. She Contacted Tanya who came down straight away to do the appointment. Very professional, proactive and friendly team ?

1 year ago

Stephanie Maccc

Google Review

(5)

This is based on a pedicure from Nicole back on August 2nd with Nicole- I've booked this pedicure while I was on my third trimester of pregnancy, and wanted to treat myself!

I had a moment to fret about the parking before I realized there was one near the front. The establishment was small, but I felt comfortable, the waiting room organized. There was a sign that asked customers to kindly help maintain the peaceful atmosphere, which I was grateful for. I was also offered water very kindly a few times during my visit.

Nicole was very helpful, conversational, and definitely could recognize subtle social cues (I dunno, I like to notice these things). She definitely could tell when I was being conversational, or when I merely wanted to enjoy the moment quietly.

As a person prone to being tickled, I was worried; but Nicole was helpful in ensuring that the pressure was enough to not tickle, or hurt. I could have sworn I almost fell asleep once or twice.

I came out relaxed, socialized, and ready to not be self-conscious about my feet when giving birth!

My only wish was that they had gel polish, but that was a very little wish.

I definitely would like to visit again, should the opportunity arise.

1 year ago

Mete Yıldıran

Google Review

(5)

This was our first spa experience with my wife and it was absolutely perfect. The atmosphere was great and the staff was so kind and helpful. We will definetely go again.

12 months ago

Sue Dillabaugh

Google Review

(2)

I have been a client for a proximity 4 years and had always had great service. I wanted my husband to experience the same joy of having a pedicure and the massage that went with it, however, he was hesitant to do so. When I was encouraged by the Spa coordinator that we could do this together I was delighted. My husband agreed! We enjoyed two spa treatments together as a couple. A wonderful experience. (We both had different pedicures and different treatments so the prices differed) We booked again and had a great experience until I came home and received a call from the new Spa coordinator telling me that I hadn’t paid the $40.00 couples fee. I was shocked. I had not ever been told about a fee for couples. The previous fees were added to the different pedicures my husband and I had so I didn’t acknowledged and recognized the higher fees, and I foolishly didn’t request receipts, assuming, everything was upfront. I spoke to the owner explaining the situation who agreed that the spa coordinator didn’t always communicate the upfront fees and who is no longer with the spa. However, the owner was unwilling to forgo the $40.00 fee. (I had never even asked for the other fees to be reimbursed for the previous 2 appointments).
She has now lost a faithful customer and a new customer over a $40.00 fee.
A very sad situation, especially for her estecicians who have lost clients, for no fault of their own.

12 months ago

‹ ›

Jessica Kosichek

Google Review

(5)

I brought a friend in to have our nails done and it was such a lovely experience! The nail techs were super sweet and did a great job. Would definitely come back!

11 months ago

Liam Farron

Google Review

(5)

1 year ago

Stephanie Maccc

Google Review

(5)

1 year ago

Mete Yıldıran

Google Review

(5)

This was our first spa experience with my wife and it was absolutely perfect. The atmosphere was great and the staff was so kind and helpful. We will definetely go again.

12 months ago

Sue Dillabaugh

Google Review

(2)

12 months ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What services are provided at Emerald Day Spa in Oaklands?

Emerald Day Spa in Oaklands focuses on personalized massage therapies designed to melt away stress and restore vitality. The facility supports a tranquil atmosphere for relaxation and holistic wellness, with practitioners trained to tailor sessions to individual needs. While massage remains central, client reviews also suggest complementary spa experiences such as pedicures and foot care. The location in Victoria offers a convenient retreat where guests can expect professional care, safety, and an emphasis on serene, restorative sessions.

How can clients book an appointment in Oaklands?

Appointments at Emerald Day Spa in Oaklands can be scheduled through the front desk and online systems, with several same‑day bookings noted in recent visits. A proactive team member, Shannon, is highlighted for efficient assistance, and Tanya has been known to step in when needed. The booking process prioritizes punctual communication, and clients should expect courteous service, clear timing, and timely confirmations to minimize appointment disruptions in Victoria.

Is parking available near Emerald Day Spa in Oaklands?

Parking near the Oaklands spa is accessible, with guests noting a front‑door parking option and nearby spaces to ease arrival. The availability supports a calm visit, especially when arriving for a relaxing session after a busy day in Victoria. Guests appreciate easy access to the tranquil reception area and the ability to start the experience comfortably, reflecting the spa’s attention to convenience alongside professional massage therapies.

What is the ambiance like at Emerald Day Spa?

The Oaklands location is described as tranquil and peaceful, with a serene atmosphere that supports focus during sessions. The environment is designed to be quiet and welcoming, helping guests unwind while staff maintain a high level of professionalism. Reviews highlight the calm reception and the ability to relax deeply, contributing to a sense of privacy and rejuvenation that aligns with Victoria’s wellness expectations.

Are couples spa treatments available?

Couples spa experiences are highlighted by clients who enjoyed treatments together, suggesting that Emerald Day Spa accommodates shared sessions for partners. The option supports a welcoming environment for couples seeking relaxation and rejuvenation in Oaklands, with different treatment selections that can be coordinated to suit each guest. The emphasis remains on safety and comfort, ensuring both individuals receive personalized care while enjoying a peaceful, shared spa journey.

How does the spa handle pricing and transparency?

Pricing transparency is emphasized after experiences where upfront fees were discussed by staff to avoid confusion. The ownership and management have addressed variability in prior communications, with a focus on clear pricing for each treatment, including any add‑ons for couples. The aim is to deliver dependable value through skilled therapists, consistent policies, and proactive communication, helping clients in Oaklands and Victoria feel confident about the cost before sessions begin.

Who staffs Emerald Day Spa and what credentials do they hold?

Emerald Day Spa in Oaklands employs a team of certified professionals dedicated to safe and rejuvenating experiences. Reviews reference knowledgeable front desk staff, such as Shannon and Tanya, and therapists who offer attentive service during pedicures and massages. The emphasis remains on licensed or credentialed practices, with ongoing focus on delivering individualized care and maintaining a professional environment that supports guests on their wellness journey.

What makes Emerald Day Spa stand out in Victoria?

Emerald Day Spa distinguishes itself through a dedication to holistic wellness, a tranquil Oaklands setting, and a reputation for attentiveness. Clients repeatedly note peaceful surroundings, responsive coordinators, and the alignment of massage therapies with overall relaxation goals. The spa’s emphasis on safety, calm ambiance, and personalized sessions resonates with visitors seeking rejuvenation in Victoria, reinforcing its position as a reliable option within the local massage and wellness landscape.

Do client reviews reflect consistent quality and satisfaction?

Overall review patterns indicate positive experiences and consistent levels of client satisfaction. Guests describe friendly staff, efficient assistance at reception, and calming environments that support deep relaxation. Specific anecdotes highlight couple experiences, prompt issue resolution, and careful attention to comfort. While some reviews note pricing transparency concerns, the prevailing sentiment emphasizes professionalism, warmth, and the spa’s ability to deliver personalized care across visits in Oaklands and Victoria.

Is gel polish or nail care available alongside massage services?

Nail services occasionally appear in client notes, with some visits mentioning pedicures and a desire for polish options. The cited review from a pregnancy visit notes a positive experience with care and quiet ambience while providing water and comfort, though gel polish was not available. The spa prioritizes soothing treatments and can clarify service availability at booking, ensuring guests understand options for nail care in Oaklands and the broader Victoria area.