Cody & Sioux

Cody & Sioux

(73)

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Welcome to Cody & Sioux, your Calgary destination for stylish Western-inspired fashion, unique accessories, and distinctive home décor. Located at 1312A 9 Ave SE, we celebrate the vibrant spirit of the modern West with thoughtfully curated collections for every lifestyle. Our friendly team is passionate about helping you discover pieces that reflect your individuality and love for Western heritage. Experience exceptional service and an inviting atmosphere as you explore our carefully selected offerings. Visit us and let Cody & Sioux become your go-to for timeless Western charm in Calgary. see more detail

1312A 9 Ave SE, Calgary, AB T2G 0T3, Canada +1 (403) 264-2489 cody_ef26937d-5639-4512-bfc8-e4d153566fc2@digigrow.ca

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Reviews (73)

Emma Dybka

Emma Dybka

Google Review

(2)

Did Cody and Sioux sell to Alberta Boot Co?

The website store has no description of items anymore, no views and sizing help.
The sales page is gone.
Whatever happened fix it ?
I love this store but it’s not the same.
.

8 months ago

Jess

Jess

Google Review

(2)

A week after I placed an online order I emailed the provided email to see if everything was OK with my order. A week later the staff called me to tell me there was an inventory problem and the didn't have what I had ordered. The staff were nice and the refund was quick, but super disappointing. I don't think I'll be making any more online orders - especially with all the other reviews sighting the same issue.

9 months ago

Tanis

Tanis

Google Review

(1)

Not sure what has happened to Cody & Sioux.. :(
This boutique has been one of my absolute favourite places to shop ONLINE since I first came across it in 2021 (I live 4 hours away from their locations).
The whole aesthetic of their website and Instagram was amazing!
They would always have really detailed descriptions of each item they carried, had a lot of try-on pictures and videos.
They would post daily/weekly product update videos and pictures from their beautiful store on Instagram.
Overall, it was always a great experience to shop online with them, I put in multiple online orders with them over the past 4 years.

Unfortunately, now I can’t say the same..
The website is difficult to navigate, there’s multiple duplicates of the same items listed (the same black Mauritius Crissy Leather Jacket is listed over 3 times), there’s no descriptions/sizing info for the items listed, some product listings don’t even have photos or they just use screenshots of the products from the wholesaler.

Also.. in December I ordered the Myra Nalejandra Boots and the Sarah Tank.
6 DAYS after putting the order in.. I get an email notification stating that my entire order was refunded with no explanation.

So.. I emailed Cody & Sioux asking why my order was being refunded 6 DAYS later when the website still says my items are IN-STOCK.

Cody & Sioux got back to me 4 DAYS later saying “our inventory was off and we were unable to locate the boots that you ordered. Since we do not have them in-stock we have refunded you for them.”

That day.. I checked their website and both the tank top and boots still said they were in-stock?

I then responded:
“I’m confused and would like to continue with my order. It says all of the Nalejandra Boots are in stock in a size 8 right now, the day I ordered and 3 days ago.
Here are the screenshots showing them in stock in all colours in size 8.
Also, why is the top also being refunded?”

Their response? Nothing. I haven’t had a response since January.

It is disappointing to see an amazing, unique local business change to what feels less authentic and corporate-like.

Even just a simple reply with an explanation as to why my order was cancelled due to “no inventory” but still showing FULL inventory on their website would have been appreciated. It is unfortunate to see that other customers have had similar experiences according to recent reviews.

I really hope that this is just a bump in the road as the new owner’s take over and that their service will improve and stay authentic as to what it used to be.

9 months ago

Christine Johnston

Christine Johnston

Google Review

(1)

I placed an order for a T-shirt for my son’s birthday. A week after it was supposed to arrive no email. I called the Inglewood store- well they don’t have the shirt, never did…no plans to get anymore. No nothing. No well what about a different shirt or here’s a discount or something anything. No just cancelled your order here’s your refund. So much for shopping local. What a joke. Also if I didn’t call they wouldn’t have let me know.

12 months ago

Josh Enns

Josh Enns

Google Review

(1)

I contacted the Inglewood location with a few questions about the items I planned to order, but the person who answered the phone was extremely rude and unhelpful. When I asked to speak with the manager, she claimed to be the manager herself. I believe a manager should genuinely care about the store and its customers. I’ve decided not to make any future purchases from your business.

9 months ago

‹ ›

Emma Dybka

Emma Dybka

Google Review

(2)

Did Cody and Sioux sell to Alberta Boot Co?

The website store has no description of items anymore, no views and sizing help.
The sales page is gone.
Whatever happened fix it ?
I love this store but it’s not the same.
.

8 months ago

Jess

Jess

Google Review

(2)

A week after I placed an online order I emailed the provided email to see if everything was OK with my order. A week later the staff called me to tell me there was an inventory problem and the didn't have what I had ordered. The staff were nice and the refund was quick, but super disappointing. I don't think I'll be making any more online orders - especially with all the other reviews sighting the same issue.

9 months ago

Tanis

Tanis

Google Review

(1)

Not sure what has happened to Cody & Sioux.. :(
This boutique has been one of my absolute favourite places to shop ONLINE since I first came across it in 2021 (I live 4 hours away from their locations).
The whole aesthetic of their website and Instagram was amazing!
They would always have really detailed descriptions of each item they carried, had a lot of try-on pictures and videos.
They would post daily/weekly product update videos and pictures from their beautiful store on Instagram.
Overall, it was always a great experience to shop online with them, I put in multiple online orders with them over the past 4 years.

Unfortunately, now I can’t say the same..
The website is difficult to navigate, there’s multiple duplicates of the same items listed (the same black Mauritius Crissy Leather Jacket is listed over 3 times), there’s no descriptions/sizing info for the items listed, some product listings don’t even have photos or they just use screenshots of the products from the wholesaler.

Also.. in December I ordered the Myra Nalejandra Boots and the Sarah Tank.
6 DAYS after putting the order in.. I get an email notification stating that my entire order was refunded with no explanation.

So.. I emailed Cody & Sioux asking why my order was being refunded 6 DAYS later when the website still says my items are IN-STOCK.

Cody & Sioux got back to me 4 DAYS later saying “our inventory was off and we were unable to locate the boots that you ordered. Since we do not have them in-stock we have refunded you for them.”

That day.. I checked their website and both the tank top and boots still said they were in-stock?

I then responded:
“I’m confused and would like to continue with my order. It says all of the Nalejandra Boots are in stock in a size 8 right now, the day I ordered and 3 days ago.
Here are the screenshots showing them in stock in all colours in size 8.
Also, why is the top also being refunded?”

Their response? Nothing. I haven’t had a response since January.

It is disappointing to see an amazing, unique local business change to what feels less authentic and corporate-like.

Even just a simple reply with an explanation as to why my order was cancelled due to “no inventory” but still showing FULL inventory on their website would have been appreciated. It is unfortunate to see that other customers have had similar experiences according to recent reviews.

I really hope that this is just a bump in the road as the new owner’s take over and that their service will improve and stay authentic as to what it used to be.

9 months ago

Christine Johnston

Christine Johnston

Google Review

(1)

I placed an order for a T-shirt for my son’s birthday. A week after it was supposed to arrive no email. I called the Inglewood store- well they don’t have the shirt, never did…no plans to get anymore. No nothing. No well what about a different shirt or here’s a discount or something anything. No just cancelled your order here’s your refund. So much for shopping local. What a joke. Also if I didn’t call they wouldn’t have let me know.

12 months ago

Josh Enns

Josh Enns

Google Review

(1)

I contacted the Inglewood location with a few questions about the items I planned to order, but the person who answered the phone was extremely rude and unhelpful. When I asked to speak with the manager, she claimed to be the manager herself. I believe a manager should genuinely care about the store and its customers. I’ve decided not to make any future purchases from your business.

9 months ago

‹ ›

Frequently asked questions

Underline

Have something to know? Check here if you have any questions about us.

What types of products does Cody & Sioux offer?

Cody & Sioux specializes in Western-inspired fashion, unique accessories, and distinctive home décor. Their carefully curated collections cater to various lifestyles, ensuring customers can find stylish and unique pieces that reflect their individuality.

Where is Cody & Sioux located?

Cody & Sioux is located at 1312A 9 Ave SE in Inglewood, Calgary. This vibrant neighborhood is known for its eclectic mix of shops and cultural spots, making it a great destination for shopping.

Does Cody & Sioux have an online store?

Yes, Cody & Sioux has an online store where customers can browse and purchase their products. However, there have been recent reviews indicating some challenges with the online shopping experience, including inventory issues.

What are the business hours for Cody & Sioux?

The typical business hours for Cody & Sioux are Monday to Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 5 PM. It's advisable to check their website or contact the store for any updates or changes to these hours.

Can customers return items purchased from Cody & Sioux?

Cody & Sioux has a return policy that allows customers to return items within a specified time frame, provided the items are in their original condition. It's recommended to check their website for detailed return policies.

Does Cody & Sioux offer shipping for online orders?

Yes, Cody & Sioux offers shipping for online orders. However, customers have reported issues with order fulfillment and inventory accuracy, which may affect shipping timelines.

What should I do if I have a problem with my order?

If there is a problem with an order, customers are encouraged to contact Cody & Sioux directly through their provided email or phone number. While some reviews mention slow responses, reaching out is the best way to resolve issues.

Are there any current promotions or discounts available?

Cody & Sioux occasionally offers promotions and discounts. Customers can check their website or social media pages for the latest updates on sales and special offers.

What is the customer service like at Cody & Sioux?

Customer service at Cody & Sioux has received mixed reviews. While some customers appreciate the friendly staff, others have reported negative experiences, particularly regarding responsiveness and order issues.

Is there parking available near Cody & Sioux?

Yes, there is parking available near Cody & Sioux in Inglewood. Street parking is generally accessible, but it is advisable to check for any parking regulations in the area.

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