Advance Hair & Spa - Sunridge Mall

Advance Hair & Spa - Sunridge Mall

(998)

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Welcome to Advance Hair & Spa - Sunridge Mall, where our experienced team delivers professional hair styling and revitalizing spa services in a warm, welcoming environment. Conveniently located in NE Calgary at 2525 36 St NE #150, we prioritize your comfort and satisfaction, using the latest techniques to help you look and feel your best. Whether you're seeking a fresh new style or a relaxing spa treatment, our experts are here to assist. For inquiries or appointments, please contact us at advancehair24@gmail.com. Discover your best self with us today! see more detail

2525 36 St NE #150, Calgary, AB T1Y 5T4, Canada +1 (403) 293-2179 advancehair24@gmail.com

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Reviews (998)

Heidi Faulkner

Heidi Faulkner

Google Review

(5)

We just dropped in today Jan 24, 2025 so my 86 yr old mom could get a Mani/pedi and hair cut, color done. Everyone was so great. No appointment and helped set her up asap.

Hanna did mom’s hair and she is just glowing on what she did to her. Highlights blended colors and a little trim made it so much better. She hasn’t stopped talking about her and how wonderful she was.

Linh did mom’s pedi & mani and she was so gentle and mom was just enjoying everything. She loves her light pink sparkle colors.

Thank you everyone that helped. You made my Mother’s Day/week/month the best experience ever.

1 year ago

Kinjal Shiyani

Kinjal Shiyani

Google Review

(5)

I had a fantastic experience at Advance Hair & spa.The staff made me feel welcome and comfortable. My stylist was attentive, professional, and really listened to what I wanted. My haircut and color is very good. The salon itself is clean, modern, and has a very calming atmosphere. I’ll definitely be coming back and recommending this place to friends and family. Highly impressed

9 months ago

Angel Salomé

Angel Salomé

Google Review

(1)

If i only could put 0 starts I would do it. if you love your hair, NEVER show up here!

The personal working here is not qualified to do the job, also the owner only cares about the money and not you, so if you have some issue good look trying to find a solution, she is very rude and racist, she was proposing to fix something that clearly doesn't have solution, she was planning to cut more hair, there is not glue to put the hair back on.

My wife came here just to cut the ends of her hair, she had straight hair, see in the picture what they did, are they using kid scissors or what, maybe a kid will do it better, that's not straight, nor V, what is this cut, my wife was crying since they cut it a lot and they didn't do it right, and then the owner came trying to cut even more,

We asked for our money back and the owner was rejecting to refund it, what kind of business is this, I would like to see the reply, I will edit this review putting more details if is needed, please don't come here, we won't do it.

12 months ago

Kristina B

Kristina B

Google Review

(1)

I’m posting my experience so no one else makes the same mistake as I did. I stopped at this salon for a pedicure as I’ve been here before for my nails and was satisfied.
The pedicure I had was ok and while I was here I watched two people leave with ok looking hair and I needed a trim I normally run up to chatters but decided since I was already here I would continue my services here I paid $67 including tip which is higher than my usual place and the polish has spots I can see through to my nail. But the woman was nice and did an ok job on my feet.
When I asked about a hair trim they asked how much I wanted off I said just a small trim to get some split ends, and a wash and style as I had event to go too. I posted a photo of my hair cut and the second one is before taken 2 days before this woman destroyed my hair. The woman hacked it terrible none of the layers matched up the bottom was left long the venter was cut blunt and the top was cut shorter it didn’t match and wasn’t even. She asked my style i wanted I said loose waves she proceeded to blow dry my hair with no heat protectant, when done blow drying she put a little oil on my ends than instead of straightening my root area just left it frizzy a be proceeded to pull and tightly curl my hair around the straightening wand. I wasn’t sure what she was doing she asked me if I liked it, I said I can’t see the back when she was done she got me the mirror I made a comment that I didn’t like how tightly curled it was she said she would brush it down. When finished I told her I really hated it and asked her to fix it when she didn’t understand what I wanted I asked if I could just fix it because I couldn’t leave to the mall with my hair such a way. She went to get someone the woman told me she was a top stylist and the best… I beg to differ today I asked to see her certificate of completion to become a stylist she failed to produce it so they have stylists that haven’t completed school working there be warned !
The owner did refund my money which they wanted $55 for the hair cut before tax and tip. I ended up going to chatters to have my hair fixed and they did fix it but after I had to have a significant amount taken off my hair due to this mess. I would never recommend this place.

10 months ago

Renato Ma

Renato Ma

Google Review

(1)

I went to the salon for a shampoo and style. Before the service I asked an east Indian lady how much it would cost, she quoted me $25. I repeated the amount to her and she nodded yes! I thought great, I will get it done! Shampoo and a brief massage felt good. But after that everything went downhill! Before she started I told her I do not want any products on my hair, but first thing she does is put serum in my hair! It was too late by the time I realized what she was doing. I said to her, ohh I didn't want anything in my hair, and she said, its just to make it soft. Then she asked how I want to style, I told her to curl using round brush and blow dryer. And, instead she straighten my hair. My hair came out really straight, flat and dull! I was not pleased whatsoever! Then I go up to pay, and she gives me a bill for $47. Totally upset by this time but I paided and left but with intensions to call and complain to the manager! I did, she apologize for all the inconvenience, and she wanted to give me a refund. I was happy about that! I go back the next day, I got back $21. Basically not a refund! I ended up paying for a service that I was completely dissatisfied with!! Being a repeat customer for pedicures and usually satisfied with that service, but very disappointed for the hair service I received at this location!! Just BAD ?

9 months ago

‹ ›

Heidi Faulkner

Heidi Faulkner

Google Review

(5)

We just dropped in today Jan 24, 2025 so my 86 yr old mom could get a Mani/pedi and hair cut, color done. Everyone was so great. No appointment and helped set her up asap.

Hanna did mom’s hair and she is just glowing on what she did to her. Highlights blended colors and a little trim made it so much better. She hasn’t stopped talking about her and how wonderful she was.

Linh did mom’s pedi & mani and she was so gentle and mom was just enjoying everything. She loves her light pink sparkle colors.

Thank you everyone that helped. You made my Mother’s Day/week/month the best experience ever.

1 year ago

Kinjal Shiyani

Kinjal Shiyani

Google Review

(5)

I had a fantastic experience at Advance Hair & spa.The staff made me feel welcome and comfortable. My stylist was attentive, professional, and really listened to what I wanted. My haircut and color is very good. The salon itself is clean, modern, and has a very calming atmosphere. I’ll definitely be coming back and recommending this place to friends and family. Highly impressed

9 months ago

Angel Salomé

Angel Salomé

Google Review

(1)

If i only could put 0 starts I would do it. if you love your hair, NEVER show up here!

The personal working here is not qualified to do the job, also the owner only cares about the money and not you, so if you have some issue good look trying to find a solution, she is very rude and racist, she was proposing to fix something that clearly doesn't have solution, she was planning to cut more hair, there is not glue to put the hair back on.

My wife came here just to cut the ends of her hair, she had straight hair, see in the picture what they did, are they using kid scissors or what, maybe a kid will do it better, that's not straight, nor V, what is this cut, my wife was crying since they cut it a lot and they didn't do it right, and then the owner came trying to cut even more,

We asked for our money back and the owner was rejecting to refund it, what kind of business is this, I would like to see the reply, I will edit this review putting more details if is needed, please don't come here, we won't do it.

12 months ago

Kristina B

Kristina B

Google Review

(1)

I’m posting my experience so no one else makes the same mistake as I did. I stopped at this salon for a pedicure as I’ve been here before for my nails and was satisfied.
The pedicure I had was ok and while I was here I watched two people leave with ok looking hair and I needed a trim I normally run up to chatters but decided since I was already here I would continue my services here I paid $67 including tip which is higher than my usual place and the polish has spots I can see through to my nail. But the woman was nice and did an ok job on my feet.
When I asked about a hair trim they asked how much I wanted off I said just a small trim to get some split ends, and a wash and style as I had event to go too. I posted a photo of my hair cut and the second one is before taken 2 days before this woman destroyed my hair. The woman hacked it terrible none of the layers matched up the bottom was left long the venter was cut blunt and the top was cut shorter it didn’t match and wasn’t even. She asked my style i wanted I said loose waves she proceeded to blow dry my hair with no heat protectant, when done blow drying she put a little oil on my ends than instead of straightening my root area just left it frizzy a be proceeded to pull and tightly curl my hair around the straightening wand. I wasn’t sure what she was doing she asked me if I liked it, I said I can’t see the back when she was done she got me the mirror I made a comment that I didn’t like how tightly curled it was she said she would brush it down. When finished I told her I really hated it and asked her to fix it when she didn’t understand what I wanted I asked if I could just fix it because I couldn’t leave to the mall with my hair such a way. She went to get someone the woman told me she was a top stylist and the best… I beg to differ today I asked to see her certificate of completion to become a stylist she failed to produce it so they have stylists that haven’t completed school working there be warned !
The owner did refund my money which they wanted $55 for the hair cut before tax and tip. I ended up going to chatters to have my hair fixed and they did fix it but after I had to have a significant amount taken off my hair due to this mess. I would never recommend this place.

10 months ago

Renato Ma

Renato Ma

Google Review

(1)

I went to the salon for a shampoo and style. Before the service I asked an east Indian lady how much it would cost, she quoted me $25. I repeated the amount to her and she nodded yes! I thought great, I will get it done! Shampoo and a brief massage felt good. But after that everything went downhill! Before she started I told her I do not want any products on my hair, but first thing she does is put serum in my hair! It was too late by the time I realized what she was doing. I said to her, ohh I didn't want anything in my hair, and she said, its just to make it soft. Then she asked how I want to style, I told her to curl using round brush and blow dryer. And, instead she straighten my hair. My hair came out really straight, flat and dull! I was not pleased whatsoever! Then I go up to pay, and she gives me a bill for $47. Totally upset by this time but I paided and left but with intensions to call and complain to the manager! I did, she apologize for all the inconvenience, and she wanted to give me a refund. I was happy about that! I go back the next day, I got back $21. Basically not a refund! I ended up paying for a service that I was completely dissatisfied with!! Being a repeat customer for pedicures and usually satisfied with that service, but very disappointed for the hair service I received at this location!! Just BAD ?

9 months ago

‹ ›

Frequently asked questions

Underline

Have something to know? Check here if you have any questions about us.

What services does Advance Hair & Spa offer at Sunridge Mall?

Advance Hair & Spa at Sunridge Mall provides a full range of hair services, including cuts, color, styling, and conditioning treatments, along with revitalizing spa options. The staff are described as attentive and professional, focusing on listening to client preferences and delivering results in a calm, modern environment. Review evidence highlights a welcoming atmosphere, clean facilities, and the convenience of location. While most experiences emphasize satisfaction, some clients report mixed outcomes with specific hair services.

How do customers describe the booking process and appointment availability?

Customer experiences with scheduling at Advance Hair & Spa vary, but several reviews note flexible, on-site assistance for urgent needs and the ability to receive service without a prior appointment. The staff are described as accommodating, with teams working to fit clients into the schedule quickly when possible. The overall process appears to balance walk-in accessibility with routine appointment booking, though some guests report variability in wait times depending on demand and stylist availability.

What do reviews say about the quality and consistency of haircuts and styling?

Reviews reflect a mix of outcomes for haircuts and styling. Many clients commend attentive stylists, good color results, and a calming salon atmosphere that supports clear communication about preferences. Positive notes highlight precise cuts and modern styling that meet expectations. However, several reviews report inconsistent results, with some clients unhappy about certain trims or finishes and even refunds issued in cases of dissatisfaction. Overall, outcomes tend to align with the stylist chosen and the clarity of the requested look.

What is the overall atmosphere and cleanliness of the salon according to reviews?

Several reviewers describe the salon as clean, modern, and calming, contributing to a positive visit experience. The interior is noted as welcoming, with a relaxing ambience that helps clients feel at ease during services. Positive feedback emphasizes hygienic practices and comfortable seating, while staff attentiveness adds to the sense of professionalism. Occasional critiques focus on service outcomes rather than the environment, reinforcing that the space generally supports a pleasant, well-maintained setting for hair care and spa services.

Are there any common concerns or complaints mentioned in reviews?

Common concerns across reviews include variability in service quality and occasional dissatisfaction with specific haircuts or finishes. One encounter described rude behavior and questions about stylist qualifications, prompting refunds in that case. While several clients praise price transparency and value, a few accounts reference unexpected results or inconsistent outcomes when different stylists are involved. The recurring message underscores the importance of clear communication, selecting a qualified stylist, and confirming expectations before starting any service.

Do customers report value for money at Advance Hair & Spa?

Valuation of services varies among customers, with many noting good value for professional hair styling and spa elements given the location within Sunridge Mall. The majority of reviews suggest that attentive service, modern facilities, and careful listening justify the price. However, some guests report higher-than-expected charges or perceive price differences for specific treatments. The consensus recommends confirming the price before service and considering the quality of results achieved, which many clients rate positively.

How do reviews describe the staff's professionalism and communication?

Review evidence paints a generally positive picture of staff professionalism and communication. Clients frequently describe stylists as attentive, patient, and responsive to specific requests, contributing to a relaxed and supportive atmosphere. Instances of excellent service are paired with notes about modern techniques and color results. While a small number of reviews report dissatisfaction with particular outcomes, the majority highlight clear communication, thoughtful recommendations, and a welcoming team that strives to meet client expectations.

What should first-time customers know before their visit?

First-time visitors are encouraged to arrive prepared with a clear sense of the desired look, which helps stylists tailor recommendations. The salon operates in Sunridge Mall, NE Calgary, conveniently accessible for shopping trips, with many clients noting prompt service even without prior appointments. Prospective guests should verify pricing before services, discuss any sensitivities or allergies, and consider seeking a stylist with proven experience for the requested style. The environment is described as clean, welcoming, and conducive to a relaxing visit.

Are there any notable success stories or customer highlights from the reviews?

Several reviews highlight memorable outcomes, including transformative color and flattering cuts that boosted a client's confidence. A foreground example describes a senior client's hair makeover with blended highlights and a gentle approach. Other guests repeatedly praise friendly service and a pampering experience that culminates in noticeable improvements in overall appearance. While not every visit is perfect, the common thread is attention to client comfort, thoughtful service, and results that align with individual goals.

What should potential customers know about the spa services available alongside hair care?

Beyond hair services, the salon is described as offering revitalizing spa options that complement grooming needs, including pedicure and manicure experiences, when available. Reviews emphasize a calming atmosphere, clean facilities, and a focus on overall well-being during visits. Prospective clients should confirm the spa menu and pricing at the time of booking, as offerings may vary by stylist and season. The combination of hair expertise and spa elements is seen as a value-added benefit by many customers.

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