Atlantis Spa in Select Quadrant Brampton

Services/Products

Massage Parlour

Trigger-Point-Therapy

Atlantis Spa

$100

Unverified Business

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Atlantis Spa

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351 Parkhurst Square #18, Brampton, ON L6T 5H5, Canada

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Reviews (123)

Desi Canadian

Google Review

(5)

I miss Rita when is she coming back

Rita if you see this contact me

DS please accept my request

Edit: Summer is also amazing ? ?

1 year ago

Last night I met a really angelic girl DORA at the spa. She was so adorable and friendly. I was stressed out from my life stuff. She helped me relief to some extent. She is a girl with an innocent face? and a dirty mind?.

4 years ago

FumeYgo

Google Review

(2)

Average place but should be cleaner but not expecting much from a spa in Brampton. Also not to be offensive but some customers just smell so damn bad y’all leave a scent trail that would knock the boots off my grandma.

2 years ago

Mutasim Hunji

Google Review

(1)

The place alone is dirty—like moldy corners and swamp air type dirty. Floors are sticky, the smell hits you like a brick, and the whole vibe screams ‘unsanitary.’ The girls? Hygiene clearly isn’t in their vocabulary. Kitty walked by smelling like fish that had been baking in the sun for days—absolutely foul. And Candy? She’s just straight up rude. Attitude nasty to match the environment. This whole spot needs a deep clean and a reality check.

12 months ago

Krucial Facts

Google Review

(1)

Ok place..lots of ladies selection..saw Diamond very nice girl an friendly,after about 15mins in I explained what I want which I should of clarifying before starting my session but when I do realize the girl is not comfortable with the bodyslide I wanted. we started discussing ending the season..she seems very understanding they charge 80 for bodyslide plus room fee an I was only asking for $20 back instead of half of my money which I believe it's fair since we didn't complete the session and the girl did try but I was not feeling it. This manager walk in been very unprofessional saying I have 5 mins left an acting as a interpreter lol ..just very bad service compare to east end spa that actually value CUSTOMERS. Lesson here is never pay until your happy with the service..

7 years ago

‹ ›

Desi Canadian

Google Review

(5)

I miss Rita when is she coming back

Rita if you see this contact me

DS please accept my request

Edit: Summer is also amazing ? ?

1 year ago

davinder singh

Google Review

(5)

4 years ago

FumeYgo

Google Review

(2)

2 years ago

Mutasim Hunji

Google Review

(1)

12 months ago

Krucial Facts

Google Review

(1)

7 years ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What massage services does Atlantis Spa offer, and are they suitable for first-time clients?

Atlantis Spa offers a range of massage modalities designed for relaxation and relief, including therapeutic, deep tissue, and gentle therapeutic options. Therapists adapt each session to client needs and comfort levels, making it suitable for first-time visitors as well as regular clients. The Brampton location at 351 Parkhurst Square #18 provides a soothing environment, and staff can discuss preferences, pressure, and goals before beginning. Customers seeking specific techniques are encouraged to request details when booking to ensure compatibility.

How does Atlantis Spa address cleanliness and hygiene concerns?

Cleanliness and hygiene are presented as a priority for Atlantis Spa, with standard practices intended to ensure a safe experience in Brampton. Between sessions, treatment areas and equipment are expected to be cleaned and sanitized; therapists maintain professional hygiene and use clean linens. Guests are encouraged to speak up if any concern arises, and staff are advised to address issues promptly to maintain a calm, sanitary environment throughout the visit.

What is the policy on pricing, sessions, and refunds if the experience doesn't meet expectations?

Pricing at Atlantis Spa is typically explained before sessions, with a transparent breakdown of what is included in each treatment. Clients are encouraged to clarify expectations and confirm any add-ons prior to booking. If a session does not meet agreed-upon standards, reviews suggest addressing concerns with the staff during or after the appointment; managers aim to review feedback and, when appropriate, discuss adjustments or refunds consistent with policy and local consumer guidelines.

How should clients communicate their preferences and boundaries for a relaxing experience?

Clients are advised to clearly communicate preferences for pressure, treatment focus, and privacy before or at the start of a session. Atlantis Spa staff are trained to respect boundaries, seek consent for each technique, and adjust accordingly. For first-time guests or those with sensitivities, sharing medical conditions or injuries helps therapists tailor care safely. This approach supports a calm atmosphere where expectations align with the session goals.

What privacy and professional standards does Atlantis Spa maintain?

Professional boundaries and client privacy are emphasized at Atlantis Spa to protect every guest. Sessions are conducted in private spaces, with staff trained to maintain discretion and confidentiality. Therapists follow established professional guidelines, avoiding personal disclosures and ensuring respectful interaction. Any concerns about behavior can be reported to management, who review feedback and take appropriate corrective action to preserve a trustworthy, comfortable environment for all Brampton visitors.

How can customers schedule, and what should they expect in terms of wait times?

Scheduling channels include phone, in-person booking, or online inquiry, with confirmation provided prior to arrival. The Brampton location aims to accommodate requests promptly, though wait times can vary during peak periods. Clients are advised to arrive a few minutes early for intake, and staff can offer guidance on suitable appointment times based on availability. Clear communication helps minimize delays and ensures the chosen massage style aligns with the therapist’s schedule.

What makes Atlantis Spa stand out among other spas in Brampton?

Atlantis Spa emphasizes personalized care delivered by experienced therapists, with attention to comfort and relaxation in a calming Brampton setting. Guests can expect tailored pressure, adjustments for sensitivity, and a focus on balancing stress relief with wellness goals. The centrally located Parkhurst Square venue, attentive service, and a menu of treatments designed to match individual needs contribute to a distinctive experience that many clients value when comparing local options.

Are there any current promotions or packages available at Atlantis Spa?

Promotions and package options are periodically offered to provide added value for clients seeking ongoing care. While specifics may vary, the Brampton spa team can outline current promotions during booking or by direct inquiry. Customers are encouraged to inquire about bundled services, spa day arrangements, and any seasonal discounts, ensuring a transparent estimate before committing. Availability depends on scheduling and staff capacity, but promotional offers are designed to support regular relaxation.

How does Atlantis Spa handle client feedback and complaints?

Feedback is welcome as part of ongoing service improvement, with a formal process for lodging concerns. Clients are advised to share specifics about the experience, including service elements and staff interactions, to facilitate constructive resolution. Management reviews each report with care, communicates outcomes when appropriate, and implements changes to prevent recurrence. This approach aligns with professional standards and is intended to restore trust for current and future Brampton clients.

What should first-time clients know before visiting Atlantis Spa?

First-time clients should plan for a relaxed visit by arriving a few minutes early to complete any intake forms and discuss goals with the therapist. The Brampton location offers a calming environment, with experienced staff who tailor sessions to individual needs. Booking in advance helps secure preferred times, while communicating any medical conditions, preferences, or comfort concerns ensures a safe, enjoyable experience that supports relaxation and wellness objectives.